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TALLAHASSEE, Fla. (WCTV) — Tallahassee and Leon County residents will soon have a new standard of care when they call 911; the Consolidated Dispatch Agency is switching to scripted protocols for all law enforcement calls.
The new procedures put all dispatchers on the same level, regardless of their experience.
This means that when residents call 911 for help from TPD or Leon County Sheriff’s Deputies, the dispatcher will follow the same standard procedure…
