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GREENSBURG, Pa. —Some 911 dispatchers are sounding the alarm about a system they say is putting lives in danger.
It’s a dispatch program used in Westmoreland County. Programs like it will soon be required throughout Pennsylvania.
The program, called ProQA, requires dispatchers to follow scripts when taking police or fire calls.
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One dispatcher was concerned enough that she went on the record with Action News Investigates. “Somebody is going to die, or an officer is going to get killed. A caller…
