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OHNSTON, R.I. (WLNE) – The 9-1-1 system in Rhode Island is under scrutiny following a house fire on the Johnston-Smithfield line.

The homeowners were not home at the time of the fire, but their five cats were. The bodies of four of the cats were found in the rubble. A fifth is still missing.

“I’ve never seen anything like it,” said neighbor Fred Pontarelli.

Pontarelli and several other neighbors believe the 9-1-1 system is outdated because the closest fire department was not the crew called to the scene.