Working in a 911 emergency communications center (ECC) is a high stress environment and dispatchers are known to be supportive of each other. However, there are also tendencies to develop cliques and it’s not always easy for newcomers to be accepted on the team.

These team building strategies can help ECCs build stronger, more cohesive teams.

A Leader Goes The Way

Leadership and team building skills can be honed. In 5 Takeaways for PSAP Team Building from Coach Brian Billick, “personnel structure and chemistry are critical to successful teams.”

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