Read Full Article | View Source
DAYTON — As a shooter opened fire in a busy Oregon District, killing nine and injuring 37 others, officers ran to take him down. Behind the scenes, dispatchers began taking calls from people panicking about what they were seeing.
“It’s their calming voice on the other end of the phone or the other end of the radio…that helps everybody get through,” said Capt. Jay Wheeler, commander of the Montgomery County Regional Dispatch Center, which fields calls for Dayton and several other surrounding cities and townships.
Wheeler said it was a female dispatcher who heard the officers call out reports that the shooter was opening fire on innocent people in the busy entertainment district.
