When Webster County residents call the 911 dispatch center to report an emergency, there will be two dispatchers ready to field those calls at any given time.

“We are going to have two telecommunicators on every shift, 24/7,” said Dan Posluszny, project manager for IXP, a New Jersey-based public safety management services company which oversees Webster County’s communications center.

And according to Fort Dodge Assistant Police Chief Cory Husske, having two dispatchers on one shift wasn’t always the case before IXP took over dispatch operations

Read More…