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When you’re faced with an emergency and need to call 911, you need someone to pick up. But those on the other end of the line are facing their own emergency.
Next week, Twin Falls, Idaho, will have only eight dispatchers on staff. Any less than that, and it’s not possible to adequately operate the center, Director Tami Lauda said.
The center is budgeted to have 12 dispatchers, but it’s rarely fully staffed. In the past three years, the highest number of dispatchers employed has been 11 — on paper, Lauda said.
