On the other side of a door labeled “authorized personnel only” in a modest building on the southern edge of the city, a team of emergency dispatchers monitored the Hill City’s fleet of police vehicles and firetrucks.
With a bevy of high-tech tools at their disposal, the team sat behind desks with several computer screens and waited for the phone to ring.
This is the nerve center of the city of Lynchburg’s emergency response network — a dim room where every 911 call is answered and where crucial information is relayed to first responders as they race to the scene of a deadly car crash or a violent altercation.
