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SAN JOAQUIN COUNTY — In an emergency, when every minute could be the difference between life and death, a dispatcher’s voice is the first thing many people hear.
Four-year San Joaquin County sheriff’s dispatcher Matthew Sieperda was on the other end of a call from the Mokelumne River, remaining calm in the chaos.
“See what their needs are, what they need from me in order to reassure them that we’re getting help to them and that I’m here to help,” Sieperda said.
A raft with three women on board was taking on water.

