During its Aug. 22 meeting, the South Dakota 911 Coordination Board unanimously voted to amend a contract for the South Dakota Next Generation 911 Project.
This amendment is in regards to the Rapid City call center with its multiple workstations, dual electrical circuits, cabling and need to replace/buy more uninterruptible power supply (UPS) units.
Explanation
A 911 call center for police, firefighting and ambulance services is referred to as a public safety answering point (PSAP). These call centers run 24 hours a day, dispatching emergency services or passing 911 calls on to public or private safety agencies.
