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RIVER VALLEY (KNWA) — The 9-1-1 system for Johnson, Pope, Logan and Franklin Counties is out of service.
Service will resume tomorrow, Friday, Aug. 16. A specific time has yet to be determined.
Rick Covert with Franklin County Emergency Management said issues began at 3:30 a.m. Thursday, Aug. 15 when an AT&T cable ruptured. He said there were also issues with Century Link components. Century Link is the internet provider.
Covert added that both companies are working diligently to get necessary parts to fix the issues.
When a person dials 9-1-1, calls are directed to the nearest dispatching center, but because the system is down, calls will be routed to Crawford County dispatchers.
