Call to Action

Calling All First Responders

Opportunity to let your voices be heard

FirstNet Authority is conducting workshops across the U.S. to get feedback on where you need wireless broadband coverage. For more information, please call or email your state / territory advisor. Their contact information can be located here:

Top Comm Center Headlines

News & Articles

Calling 911? Soon AI May Answer (MD)

The county’s 911 call center is considering using artificial intelligence to help handle non-emergency calls. “We’re in the process of determining which service would best serve Montgomery County,” Emergency Communications Center Director Jennifer Reidy-Hall said...

Governor Hochul Announces $85 Million to Enhance Next Generation 911(NY)

Governor Kathy Hochul today announced $85 million in grant funding has been allocated to county level primary Public Safety Answering Points (PSAPs) and primary PSAP backup centers to prepare for the implementation of Next Generation 911 (NG911) in 57 counties across the state. The NG911 Grant Program is specifically to support call handling equipment to include interfaces and software applications needed for agencies to receive and process incidents with the goal of increasing statewide capabilities to accept NG911 calls in accordance with the National Emergency Number Association (NENA) i3 standards. All eligible counties received a base amount of $1 million in funding and the remaining funds were allocated based on population.“Public safety is my number one priority, and that means ensuring that we have the technology and equipment in place to support our first responders and their quick response to emergency situations,” Governor Hochul said. “These investments will ensure that our 911 systems are operating effectively and efficiently when any New Yorker reaches out for emergency assistance in their time of need.

State completes major radio system modernization for first-responders – Coastal Point (DE)

The Delaware Department of Safety & Homeland Security’s Division of Communications has completed a major milestone in statewide communications infrastructure by decommissioning its legacy 800 MHz radio system on Sept. 22. The achievement caps an eight-year, $63 million modernization project bringing cutting-edge IP-based technology to Delaware’s radio network.

Oswego County Drone Program Enhances Response on Oneida Lake (NY)

DOCKING STATION SUPPORTS DRONE FLIGHTS – Docking stations for drones with 200x zoom cameras and infrared technology will soon be placed near Oneida Lake to aid in searches. The program, with airspace monitoring provided by NUAIR, will allow first responders to locate vessels in distress on the lake more quickly.

El Paso Fire recognized nationally for dispatch excellence | KTSM 9 News (TX)

EL PASO, Texas (KTSM) — The El Paso Fire Department’s emergency dispatch has been recognized on a national level.

The El Paso Fire Department’s Communications Division has been recognized by the International Academies of Emergency Dispatch (IAED) as an Accredited Center of Excellence (ACE) in fire dispatching, the City of El Paso said.

Who will run a joint city-county 911 call center? NC

Cumberland County and the City of Fayetteville have failed to merge their 911 call centers on three separate occasions since 2007. Months of debate and a proposal developed by local emergency services leaders may prove the fourth time’s a charm.  On Monday, the...

Idaho approves $15M grant for ‘Next Generation 911’

  The Idaho Public Safety Communications Commission on July 10 approved a $15 million grant to modernize the state’s emergency response system. The money will go toward moving Idaho’s decades-old analog 911 infrastructure to a secure, digital network called Next...

California’s 911 Crisis Is a Wake-Up Call for the Nation

It’s a call no one ever wants to make, but if you dial 911 you need, and have the right to expect, the system to work when every second counts. That’s why what is happening in America’s largest state should concern everyone in the nation. California’s attempt to...

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Podcast

FirstNet and the 4.9 GHz Spectrum

This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.


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Webinar

Accessing Federal Resources When an Emergency or Major Disaster Strikes

In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.


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