Friday was a day of celebration and resolve for Warren County Emergency Medical Services. In July 2021, EMS joined a Duke University study with the goal of increasing the cardiac arrest survival rate both here and throughout North Carolina. 

  Austin-Travis County Emergency Medical Services has been recognized by the International Academies of Emergency Dispatch as an Accredited Center of Excellence in Emergency Medical Dispatch.  This marks the eight time the department has been recognized.  

For emergency responders, information and data can mean the difference between life and death. Since its implementation in the United States in 1968, the 911 system has become more sophisticated and informative to first responders. According to Pam Tolley, the...

  The Lemoore Police Department has replaced a parking lot next to its Fox Street station with a multi-agency dispatch building, yet it remains empty as the agency waits for the necessary equipment. "It's been an exercise in frustration," said Captain Margarita Ochoa,...

Disaster and Disease Strained Old 911 Call Center Operations It hasn’t been an easy couple of years for the Big Easy. In recent times, eight hurricanes have hit the city, the American COVID-19 pandemic was jump-started during Mardi Gras 2020 and the Hard Rock Hotel...

Sheriff Keith Everhart is announcing that the Ohio Department of Administrative Services has issued the findings of its 2022 Support and Compliance Review of the Hardin County Central Dispatch 9-1-1 system. The review found the 9-1-1 system to be “in full compliance...

When a witness called 911 around the time of the fatal crash on the I-74 bridge pedestrian path, the dispatcher couldn't hear her. In the May 22 call, the dispatching center in Milan had transferred the caller to the dispatching center in Davenport. "Ma'm, I can't...

The ongoing conversation to consolidate emergency dispatch services in Lincoln County continued last week with three public meetings. Troy, Libby and Eureka each hosted what the county commissioners termed “conversations.” The issue been a major topic in the county...

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A new deadline is looming for Fayette County it its efforsts to upgrade the radio and paging systems used by law enforcement, emergency services and fire departments as well as county road and conservation employees. Motorola plans to increase prices in the new fiscal...

Erie County 911 emergency call handlers will receive additional training and undergo more frequent call monitoring after two high-profile incidents involving mishandled calls during and after the May 14 Tops mass shooting. One 911 call taker with Central Police...

When someone calls 9-1-1, seconds matter. That’s why the first question a 9-1-1 dispatcher asks is, “What is the address of the emergency?” A decade ago, if someone called and didn’t know their location, emergency call centers would send out police officers with their...

The daughter of a deceased Greene County woman filed a lawsuit against the county and the county’s 911 center, claiming a dispatcher denied emergency medical services to the dying woman. The lawsuit was filed in federal court by attorney Lawrence E. Bolind Jr., on...

A House subcommittee this week recommended approval of a bipartisan amendment that would provide as much as $10 billion to upgrade 911 centers nationwide to next-generation 911 (NG911) technology as part of legislation that would have the FCC auction at least 200 MHz...

Arizona congressman Tom O'Halleran sent letters to both the state Attorney General's Office and the Federal Communications Commission calling for investigations into whether the phone and internet service outages that impacted thousands of people in rural Arizona...

Echo. Verify. Repeat. These are key instructions Rabun County 911 dispatchers follow as they are the initial step in the emergency process when community members call needing help. First responders are dispatched to car crashes, fires, gas leaks, domestic disputes,...

Gaston County Police Department Communications is trying to fill 20 vacant positions, the latest chapter of a staffing shortage that worsened during the pandemic.  The 20 vacant positions are one-third of the 911 communication center's total workforce, said Capt....

The Clark County Sheriff’s Office has launched an internal investigation into a dispatcher after a complaint was filed against them in regards to a how a particular 911 call was handled this week. On Monday, dispatchers several received 911 calls reporting that...

YOUNGSTOWN — Poland Township officials addressed their concerns Thursday to Mahoning County commissioners about having two dispatching services for police and fire calls. But they were reminded of how much better the system works now than it used to — and were asked...

Audrain County 911 emergency services now have the ability to receive 911 text messages through certain carriers. “This has been a long time coming,” said Amanda Crewse, Audrain County 911 emergency services director, in a release. “This is not only a step toward Next...