Earlier this summer, the Washington State Patrol did something it’s never done before: close one of its eight regional communication centers used to answer 911 calls and dispatch troopers and other first responders to emergencies. The center, located in Wenatchee, had...

ANAHEIM—At its annual trade show, the Association of Public-Safety Communications Officials (APCO) yesterday announced the release of its “Definitive Guide to Next-Generation 911” and, hours later, issued a press release to clarify its position on the i3 standard...

The city of Springfield, Massachusetts is planning to spend millions of dollars to improve its emergency communications. The Springfield City Council authorized a $3.4 million bond to cover the cost of upgrading technology at the centralized dispatch center.

NORTH OLMSTED, Ohio — The debate over emergency services in North Olmsted isn’t finished yet, council members passed legislation surrounding the city's dispatch centers, but residents like Alejandro Chock aren't on board. “I’m very concerned that for a period of time,...

LUBBOCK, Texas (KCBD) - The City of Slaton is considering entering an agreement with Lubbock County for dispatch services, something city officials say would save money, but residents have some concerns. Sheriff Kelly Rowe says Slaton is the last municipality in...

Annette thanks 911 dispatcher Chris Cook for life-saving advice as he told her how to get her husband’s heart beating again. She said he also made sure to keep her calm and focused as she drove to work.

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RAPID CITY, S.D. (KEVN) - Law enforcement and other emergency responders will have better radio access in the Black Hills thanks to new radio tower coverage. $2.4 million was allocated by the 2021 legislature for the purchase of new radio equipment.... and Pennington...

GREENFIELD — A Hancock County 911 dispatcher earned a stork pin for her role in helping a sheriff’s deputy deliver a baby in Greenfield earlier this year. Bonnie Guzman, who joined the Hancock County 911 Center in 2007, was honored last week with cake and “It’s a...

A longtime Weld County dispatcher received recognition for a lifesaving call in November. Laura Schumacher has worked as a dispatcher for more than three decades. Her job often entails providing assistance and reassurance to many callers going through their worst...

MANCHESTER-BY-THE-SEA — Chief Todd Fitzgerald is pleased to announce that the Manchester-by-the-Sea Public Departments are joining the North Shore Regional 911 Center (NS911) for its emergency dispatch services. Town officials and representatives from NSR911, signed...

Tech exists to more accurately route 911 calls from phones to the correct 911 communications center, but Verizon — one of the three major carriers in the U.S. — has refused to install it in Denver and other regions. READ FULL ARTICLE

Christine Moore, operations manager for Guilford Metro 911, graduated from the prestigious Certified Public-Safety Executive (CPE) Program through the Association of Public-Safety Communications Professionals (APCO) International.

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Governor Kathy Hochul today announced a combined $100 million in state funding has been awarded to 57 counties and New York City to enhance emergency communications as part of the Statewide Interoperable Communications Grant (SICG) program. These programs aid...

Monday morning the Marshall County Commissioners heard from two towns that are frustrated with the service they are receiving from the Marshall County Dispatch Center, noting the lack of communication and need for additional training of dispatchers. Ginny Munroe,...

ANCHORAGE, Alaska (KTUU) - Anchorage residents experiencing emergencies will be unable to call 911 and need to call 311 instead. In a community alert, Anchorage police wrote that people will be unable to reach emergency dispatchers by calling 911, and will instead...

House members this week overwhelmingly voted to approve a bill calling for $10 billion to fund the transition to IP-based, next-generation 911 (NG911) technology and the extension of the FCC’s spectrum-auction authority, sending the legislation to the Senate for...

Making sure they’ve left no stone unturned, Randolph County Commissioners met with Linn County 911 Director Shelby Creed this month to discuss 911 emergency dispatch services. The Randolph County Commission wants to patch all the holes in its emergency system using...