FLOYD COUNTY — When Amy Popp applied to work at the Floyd County dispatch center in 2007, she didn’t expect it to become her career. “When I applied, I had no idea — I really didn’t know what the job entailed,” she said. “I didn’t know exactly what 911 dispatchers did...

Rainbow City police got a raise this week, as the City Council approved a $1.50 an hour raise for personnel — just one of the public safety issues considered at the council's recent meeting. Mayor Joe Taylor said he, the city clerk and the interim police chief looked...

Sumter County has entered into an agreement with the firm, Convey911, which provides a real-time language translation system for more than 125 different languages for our 911, 311, 988 and Mobile Integrated Health Services.

Douglas County 911 Dispatcher Kristin Oilar, left, is facing treatment for pancreatic cancer. Her best friend and 911 Dispatcher Melissa Johnson started a GoFundMe account to help. The pancreatic cancer that prompted fundraisers for longtime Douglas County dispatcher...

A top D.C. public safety official conceded Friday that a misstep in dispatching paramedics delayed the arrival of a medical team after a 911 call about a 3-month-old boy who had been left in a car. The boy died, and authorities said they are investigating the...

Mercer County Prosecutor Angelo J. Onofri and Robbinsville Township Police Chief Michael Polaski announced today that a 21-year employee of the Robbinsville Township Police Department has been charged with stealing and selling property and equipment belonging to the...

9-1-1 telecommunicators are often called the first of the first responders. During an emergency, 9-1-1 is the public’s first point of contact—which presents unique challenges for telecommunicators. Andrea Baughn, Indiana’s deputy statewide interoperability coordinator...

JONESBORO, Ark. (KAIT) - When an active shooter call goes out, officers from across the area will respond. Jonesboro emergency officials said if a situation unfolded in Northeast Arkansas, it would not be unlikely for law enforcement from 40 to 50 miles away to...

The Rio Rancho Governing Body Thursday finalized the approval process for a new collective bargaining agreement for the Rio Rancho Police and Communications Association. The new agreement runs from August 15 to June 30, 2025, and covers 148 employees.

Dispatch workers at communication centers can be overlooked to the impact they have in emergency situations. They often help someone on the scene, stay calm and talk someone through life-saving measures. However, Jonathan Kurth, Marathon County Communications...

METUCHEN – For Police Chief Arthur Flaherty, a single seat police dispatch was essentially “a bad situation” waiting to happen. “We have evolved from a town of 12,800 to a town of 17,000 right now,” he said. “We are putting in 240 more condos and a 30-acre park. We...

Desert Hot Springs Police Department is gearing up to open a brand new dispatch center – the first addition to its expanded public safety campus. DHSPD Communications Manager June Casey gave News Channel 3 an exclusive first look inside the center, calling it a...

WASHINGTON (7News) — A three-month-old baby boy is dead after a D.C. rescue squad was canceled en route to the child, locked in a car -- possibly for hours. READ FULL ARTICLE

From McHenry Police Chief John Birk: MCHENRY POLICE DEPARTMENT/ NERCOM EARNS AWARD FOR DISPATCH EXCELLENCE

In Austin, Texas, when someone calls 911, they hear, “Austin 911, do you need police, fire, EMS or mental health services?” Since February 2021, Austin’s 911 Mental Health Diversion Program now transfers over 600 911 calls per month to mental health clinicians,...

The Columbia-Montour County 911 Center, operating as the East Central Emergency Network (ECEN), recently transitioned to the Pennsylvania Statewide Radio Network (PA-STARNet), the commonwealth’s state-of-the-art Project 25 (P25) radio network for public safety and...

AUGUST 10--A Florida Woman this year has made more than 11,000 harassing phone calls to a police emergency communications center, according to cops who say the defendant admitted that she “loves playing this game.” Carla Jefferson, 50, was busted Monday evening on a...

VIDALIA, La. (KNOE) - The Concordia Parish Sheriff’s Office has activated an emergency streaming technology for residents. The official name of the service is 911eye, and it’s a live streaming technology, but for law enforcement.

ANAHEIM—Public Safety NG911 Coalition representatives expressed support for legislation that calls for as much as $10 billion in spectrum-auctions proceeds to be used to fund the transition to next-generation 911 technology, but they want the money to be available...

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