Tech exists to more accurately route 911 calls from phones to the correct 911 communications center, but Verizon — one of the three major carriers in the U.S. — has refused to install it in Denver and other regions. READ FULL ARTICLE

Christine Moore, operations manager for Guilford Metro 911, graduated from the prestigious Certified Public-Safety Executive (CPE) Program through the Association of Public-Safety Communications Professionals (APCO) International.

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Governor Kathy Hochul today announced a combined $100 million in state funding has been awarded to 57 counties and New York City to enhance emergency communications as part of the Statewide Interoperable Communications Grant (SICG) program. These programs aid...

Monday morning the Marshall County Commissioners heard from two towns that are frustrated with the service they are receiving from the Marshall County Dispatch Center, noting the lack of communication and need for additional training of dispatchers. Ginny Munroe,...

ANCHORAGE, Alaska (KTUU) - Anchorage residents experiencing emergencies will be unable to call 911 and need to call 311 instead. In a community alert, Anchorage police wrote that people will be unable to reach emergency dispatchers by calling 911, and will instead...

House members this week overwhelmingly voted to approve a bill calling for $10 billion to fund the transition to IP-based, next-generation 911 (NG911) technology and the extension of the FCC’s spectrum-auction authority, sending the legislation to the Senate for...

Making sure they’ve left no stone unturned, Randolph County Commissioners met with Linn County 911 Director Shelby Creed this month to discuss 911 emergency dispatch services. The Randolph County Commission wants to patch all the holes in its emergency system using...

On Friday July 22, Communications Director Christina Mortimer graduated from the Association of Public-Safety Communications Officials Institute (APCO), Certified Public Safety Executive (CPE) program. The graduation ceremony was held at the Shores Resort in Daytona...

The department is the first in Union County and the fifth in New Jersey to earn accreditation for the entire agency and the dispatch center, the chief said. The Police-Fire-EMS Communications Center of the Westfield Police Department has earned a prestigious...

U.S. House members yesterday expressed support for legislation that would provide as much as $10 billion in federal funding to pay for a transition to IP-based next-generation 911 technology—as well as extend the FCC’s authority to conduct spectrum auctions—but...

A day-old baby girl died earlier this month, after D.C. 911 dispatched emergency crews to the wrong address for a newborn in cardiac distress. Safety advocate Dave Statter, on his Statter911 website, said the parents of the newborn woke up, on July 3, to find their...

Palm Bay residents who call 911 seeking help during emergencies — think active shooters, sexual assaults, even drowning swimmers — are waiting an average of 2 minutes longer for police officers to respond than they did in 2020. The thinly spread Palm Bay Police...

Iredell County Emergency Communications training coordinator Jody Sherrill was recognized recently by the Board of County Commissioners for being named the N.C. Association of Public Safety Communication Officials Trainer of the Year for 2022.

FULTON, Mo. -- The Callaway County Sheriff's Office is pursuing accreditation from a national program. The Commission on Accreditation for Law Enforcement Agencies -- CALEA -- is a national group that provides an accreditation program for public safety agencies. In...

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The El Paso County Sheriff’s Office (EPSO) Communications Center has been re-accredited as the world's 29th Medical Accredited Center of Excellence. Accredited Center of Excellence (ACE) promotes organizational excellence in public safety communications by encouraging...

NG911 technology breaks down borders and removes the roadblocks that hinder responders from doing their job – saving lives READ FULL ARTICLE

 The Kootenai County Sheriff’s Office Communications Center is being forced to make response changes because of critical staffing levels. The 911 Center is approved for 25 emergency communications officers and call takers, but there are currently only 10 ECOs and...

The North Fayette Township Police Department is excited to join forces with the Allegheny County Emergency Services 911 Communication Center beginning on August 3, 2022, at 8:00 AM. This will allow quicker service to the residents of North Fayette Township, as we will...