The Columbia-Montour County 911 Center, operating as the East Central Emergency Network (ECEN), recently transitioned to the Pennsylvania Statewide Radio Network (PA-STARNet), the commonwealth’s state-of-the-art Project 25 (P25) radio network for public safety and...

AUGUST 10--A Florida Woman this year has made more than 11,000 harassing phone calls to a police emergency communications center, according to cops who say the defendant admitted that she “loves playing this game.” Carla Jefferson, 50, was busted Monday evening on a...

VIDALIA, La. (KNOE) - The Concordia Parish Sheriff’s Office has activated an emergency streaming technology for residents. The official name of the service is 911eye, and it’s a live streaming technology, but for law enforcement.

ANAHEIM—Public Safety NG911 Coalition representatives expressed support for legislation that calls for as much as $10 billion in spectrum-auctions proceeds to be used to fund the transition to next-generation 911 technology, but they want the money to be available...

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Earlier this summer, the Washington State Patrol did something it’s never done before: close one of its eight regional communication centers used to answer 911 calls and dispatch troopers and other first responders to emergencies. The center, located in Wenatchee, had...

ANAHEIM—At its annual trade show, the Association of Public-Safety Communications Officials (APCO) yesterday announced the release of its “Definitive Guide to Next-Generation 911” and, hours later, issued a press release to clarify its position on the i3 standard...

The city of Springfield, Massachusetts is planning to spend millions of dollars to improve its emergency communications. The Springfield City Council authorized a $3.4 million bond to cover the cost of upgrading technology at the centralized dispatch center.

NORTH OLMSTED, Ohio — The debate over emergency services in North Olmsted isn’t finished yet, council members passed legislation surrounding the city's dispatch centers, but residents like Alejandro Chock aren't on board. “I’m very concerned that for a period of time,...

LUBBOCK, Texas (KCBD) - The City of Slaton is considering entering an agreement with Lubbock County for dispatch services, something city officials say would save money, but residents have some concerns. Sheriff Kelly Rowe says Slaton is the last municipality in...

Annette thanks 911 dispatcher Chris Cook for life-saving advice as he told her how to get her husband’s heart beating again. She said he also made sure to keep her calm and focused as she drove to work.

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RAPID CITY, S.D. (KEVN) - Law enforcement and other emergency responders will have better radio access in the Black Hills thanks to new radio tower coverage. $2.4 million was allocated by the 2021 legislature for the purchase of new radio equipment.... and Pennington...

GREENFIELD — A Hancock County 911 dispatcher earned a stork pin for her role in helping a sheriff’s deputy deliver a baby in Greenfield earlier this year. Bonnie Guzman, who joined the Hancock County 911 Center in 2007, was honored last week with cake and “It’s a...

A longtime Weld County dispatcher received recognition for a lifesaving call in November. Laura Schumacher has worked as a dispatcher for more than three decades. Her job often entails providing assistance and reassurance to many callers going through their worst...

MANCHESTER-BY-THE-SEA — Chief Todd Fitzgerald is pleased to announce that the Manchester-by-the-Sea Public Departments are joining the North Shore Regional 911 Center (NS911) for its emergency dispatch services. Town officials and representatives from NSR911, signed...

Tech exists to more accurately route 911 calls from phones to the correct 911 communications center, but Verizon — one of the three major carriers in the U.S. — has refused to install it in Denver and other regions. READ FULL ARTICLE

Christine Moore, operations manager for Guilford Metro 911, graduated from the prestigious Certified Public-Safety Executive (CPE) Program through the Association of Public-Safety Communications Professionals (APCO) International.

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