The City of Austin is planning to make salary adjustments leading to more pay for some existing 911 Call Takers and Police Dispatcher staff to address pay compression that resulted from the recent Living Wage increase. These efforts, combined with stipends and the...

Effective immediately, the Winchester Emergency Communications Center will be using a new technology, Prepared Live, which allows 911 callers to share a livestream from their locations with the dispatch center and provide "eyes-on-scene" capability. The Winchester...

FLORENCE — Florence County 911 Central Dispatch recently was named SC APCO/NENA 911 Center of the Year at the annual SC APCO/NENA Conference in Myrtle Beach.

A Knox County Commission Legislative Briefing was held on Tuesday evening at 605 Bernard Ave in Knoxville. The purpose of this meeting was to give a tour of the communications center and to answer questions.

CHARLES TOWN—Jefferson County Commissioner Tricia Jackson found herself as the lone vote against a reorganization of the county’s E911 Communication Center that included the elimination of three dispatcher positions.

Oct. 22—Cobb's 911 Director sees brighter days ahead when it comes to attracting candidates to be Cobb's front line public safety professionals.

LAS VEGAS (KTNV) — Calls for help come into the LVMPD Communications Center 24 hours a day seven days a week, and the men and women working inside the buildings walls have to coordinate the emergency response to save lives.

Orland Park, IL -- Illinois Senator Michael Hastings joined officials of the Orland Fire Protection District on Thursday to announce the award of a $610,000 State Grant to enhance the district's regional 911 emergency system and "save more lives."

RALEIGH, N.C. — Thursday marks one week since a mass shooting clamed the lives of five people and injured two others in Raleigh’s Hedingham neighborhood. WRAL News spoke with Raleigh-Wake Emergency Communications Center telecommunicator Tracy La Cascia, who took some...

  The woman on the line had called 911. She had her dog but was otherwise alone. And she was terrified. “She said she woke up and her whole house was surrounded by flames and she had no way out,” KT McNulty remembered.

Next Generation 911 will replace CCPD's current analog system and bring much needed upgrades to the MetroCom system. READ FULL ARTICLE

Dispatchers at the Volusia County Communications Center handled nearly 12,000 calls as Tropical Storm Ian battered the area, flooding neighborhoods and trapping residents in their homes, officials said. Emergency 9-1-1 call takers fielded 11,954 calls on Sept. 28 and...

Residents of Austin, Texas, have been left waiting during emergency situations as a result of high staff vacancy rates. In the month of October, only 64.09% of 911 calls were answered within 15 seconds, well below the national standard of 90% in 15 seconds or less....

 On May 30 at around 4:45 a.m., 911 safety dispatcher Ann Marie Cafuentes had to rely completely on her training to help deliver a healthy baby girl. On Monday, Cafuentes met the family for the first time. READ FULL ARTICLE

YANCEY COUNTY, N.C. (FOX Carolina) - The Yancey County Sheriff’s Office announced that a $4.8 million grant from the North Carolina 911 Board was recently awarded to Yancey County Emergency Communications (911) to help build a new communications center.

POWELL COUNTY, Ky. (WKYT) - A 911 dispatcher in Powell County was arrested over the weekend after police say she was drunk on the job. READ FULL ARTICLE

She was in Florida Monday to follow-up on Hurricane Ian recovery work, the federal agency confirmed. Rosenworcel’s trip will focus on learning from local stakeholders about how Florida and Puerto Rico’s recovery is progressing, reflecting on what lessons learned the...

The Pasadena Police Department recently installed new computer systems as part of the ongoing Computer Aided Dispatch-Records Management System (CAD-RMS) upgrade within the department, Acting Commander Marcia Taglioretti confirmed.

An outside contractor making repairs at the FDNY’s emergency dispatch center in downtown Brooklyn pressed the wrong button to open a door — and shut down the agency’s communications system, triggering an hours-long citywide crisis.

The Marin County Sheriff’s Office is severing a long partnership with fire agencies around the county by ending its fire dispatching operations. In a Sept. 30 letter to fire chiefs, Sheriff Jamie Scardina wrote that offering fire dispatching “is no longer feasible”...