KANAWHA COUNTY, W.Va. (WCHS) — When two Kanawha County commissioners toured the renovated Metro 911 center, they received a surprise – a sign naming the center after the commission’s president. READ FULL ARTICLE

It took her over 20 years to chase down her dream. But, in May, her day finally came when she became the first visually impaired person to work as a dispatcher in Central New Mexico Community College’s security department.

Whiteside County voters voted against the referendum 76.13% to 23.87%, leaving officials scrambling for a new source of funding.

TOULON – Stark County’s days as the last remaining Illinois county without enhanced 911 service are numbered. Thanks to a partnership with Peoria County and a $2.4 million state grant, officials now expect to provide that service by early 2024 in a new...

MERIDEN — The Emergency Communications Center continues to be understaffed, an issue that now has been ongoing for more than two years. As of Tuesday the center, which handles all emergency police, fire and medical calls throughout the city, was staffed by six...

HOLLAND — A man found lying in the middle of a Holland street after suffering an apparent heart attack is alive, thanks to quick action by a bystander and instructions from an emergency operator.

911 operators answer calls at the Valley Emergency Communications Center on Oct. 26, 2012, in West Valley City. Utah Communications Authority announced the completion of the Utah Next Generation 911 system upgrade on Tuesday.

It’s been two weeks since American Medical Response Billings and the Billings City/County Dispatch Center have strengthened communications through CAD-to-CAD. This system, which stands for Computer-Aided Dispatch, simply means AMR receives the same emergency dispatch...

John Stuermer, who has been the executive director of the Hamilton County 9-1-1 Emergency Communications District since 2004, has announced his intention to retire, effective Dec. 13. The District’s Board of Directors chose the current operations director, Jeff...

St. Tammany Parish Communications District 1 moved into its state-of-the-art facility north of Lacombe in 2019 — a central and safe location from which emergency personnel can work dispatch for the parish’s first responder agencies.

Burlington County is seeking state funding to help make additional improvements to its emergency communications system.

Three California Highway Patrol emergency dispatchers were able to help a 12-year-old boy after he called 911 fearing for his safety after his father was driving erratically on the freeway.

WASHINGTON COUNTY, Md. (DC News Now) — A “cybersecurity incident” on Thanksgiving caused a disruption to certain computer systems, including the county’s website and some services. READ FULL ARTICLE

Not only was Clarion County the first county in Pennsylvania to have a 9-1-1 service, but the county is also now part of 10 counties in the Northern Tier region that successfully upgraded to the Next Generation 911 system. READ FULL ARTICLE

Eight of California’s 450 public-safety answering points (PSAPs) have migrated at least some emergency calls from legacy 911 technology to a next-generation 911 (NG911) platform, and the number of 911 centers making a similar transition should increase in 2023. READ...

LITTLE ROCK, Ark. — A year after being removed from under the Little Rock Police Department’s command, Little Rock 911 is facing dire recruitment and retainment problems. The Little Rock Fraternal Order of Police has taken notice of the staffing issues and voiced...

Clear Creek County 911 dispatchers are getting increased calls from the ski slopes, but not from people in distress — rather, their watches are calling for help when the owner takes a tumble. 

The Ulster County Legislature this week approved a $3 million property purchase of a former apple orchard in the Town of New Paltz as the future site of a state-of-the-art emergency management and government operations center. The land is owned by Wildberry Lodge,...

MARLBORO — Police dispatch services in Marlboro will continue to be provided by the Marlboro Police Department and will not be outsourced to Monmouth County’s operation. During a Township Council meeting on Nov. 10, the members of the governing body unanimously voted...

Aurora 911 recently launched a nurse navigation program to help residents avoid unnecessary and costly emergency or urgent care trips.. The service will now redirect callers to licensed nurses to receive care. The pilot nurse navigation program was gifted to Aurora...