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Town to hold informational session on regional dispatch proposal Jan. 4 (MA)
Town Manager Norman Khumalo announced Monday that a public information session regarding the proposed regional emergency communication center (RECC) will be held Wednesday, Jan. 4, at the Hopkinton Senior Center.
‘We Are Bleeding’: Staffing Hampers San Francisco 9-1-1 Dispatchers (CA)
"We're already so short-staffed that when we answer 9-1-1, the first thing that person says is, what took you so long?" says a veteran San Francisco 9-1-1 dispatcher. READ FULL ARTICLE
City proposes amendment in 911 restructuring (MO)
MOBERLY — The City of Moberly will vote on an amendment to the Joint Central Dispatch Cooperative Agreement of 2019 during its Dec. 18meeting as part of a countywide plan to restructure the 911 system. READ FULL ARTICLE
Calvert County 911 Center Launches Automated Secure Alarm Protocol – (MD)
PRINCE FREDERICK, Md. – As part of continuing efforts to enhance 911 system technology, the Calvert County Emergency Communications Center (ECC) recently implemented the Automated Secure Alarm Protocol (ASAP).
Longtime dispatcher named Manistee County’s 911 deputy director (MI)
MANISTEE COUNTY — Alvin Rischel has been a Manistee County 911 dispatcher for 23 years. Now, Rischel is the new emergency management coordinator and 911 deputy director.
Northumberland County seeking new 911 coordinator after resignation (PA)
Dec. 7—SUNBURY — Northumberland County Commissioners are searching for a new 911 coordinator following the resignation of Russ Fellman. Commissioner Joe Klebon and Sam Schiccatano both confirmed on Tuesday that Fellman submitted his resignation on Nov. 30. An...
New Apple crash safety feature calls 911 accidentally – (WI)
RIB MOUNTAIN, Wis. (WSAW) - New technology can be extremely helpful, but it can also cause a lot of headaches for people including the Marathon County Dispatch.
County 911 center started operations 52 years ago (PA)
The Butler County Communications Center opened in the Sunnyview Rehabilitation and Nursing Center in Butler Township in December 1970, and had 33 of the 34 fire companies in the county hooked to the center by radio. READ FULL ARTICLE & See 52 year old photo
Broward County won’t give Sheriff’s Office control of emergency communications – (FL)
The Broward County Commission will maintain control of the area’s 911 emergency communication system, which has been riddled with issues, despite urging from the sheriff’s office for them to take it over.
Broward County commissioners, BSO meet to discuss 911 dispatcher system – (FL)
FORT LAUDERDALE, FLA. (WSVN) - Broward County’s top cop and commissioners held an emergency discussion to try and figure out the best way to improve the county’s 911 response system.
RapidSOS: Harnessing the Power of Connected Devices to Aid 911 Dispatch
By James Careless We live in a connected world — one where connected devices such as in-car monitoring services, medical wearables and smartwatches can transmit invaluable data about the users’ specific locations and physical well-being to third-party sites. At the...
DC Mayor withdraws nomination of 911 call center director as council set to vote Tuesday
D.C. Mayor Muriel Bowser has rescinded her nomination of Karima Holmes as the Director of the Officer of Unified Communications (OUC) in a statement Monday. READ FULL ARTICLE
Late Dispatcher’s Family Donates Bulletproof Vests in Her Honor (LA)
A year after a beloved Livingston Parish sheriff's deputy and dispatcher died of COVID, her husband is carrying on her legacy as the department's "guardian angel" by donating bulletproof vests to colleagues who served alongside her. READ FULL ARTICLE
Dispatchers facing barrage of accidental 911 calls, many from new crash detection features (WI)
At the Columbia County Dispatch Center in Portage, 911 operators say they're dealing with a barrage of accidental 911 calls — and most of them are coming from triggers on smart devices. 911 Coordinator Elisabeth Schultz says on any given day, they receive dozens...
911 dispatchers could soon use callers’ phone cameras in emergencies – (CO)
COLORADO SPRINGS, Colo. (KKTV) - Dispatchers may soon be able to provide more services to 911 callers in an emergency.
DC Council could vote down the mayor’s pick to lead the city’s 911 call center
WASHINGTON (7News) — The battle is heating up between the D.C. mayor and city council over her recommended leader of the city's 911 system. Councilmembers said they won't approve the mayor's recommendation, who is the controversial acting director, Karima Holmes....
In Stamford, delay in answer to 911 call draws attention to dispatcher manpower (CT)
STAMFORD — Members of the Board of Representatives want city officials to lay out how much it would cost to increase staffing at Stamford’s 911 center after it took a resident several tries before someone picked up her call about a downed tree blocking a road on a...
Man in Alaska Rescued With New iPhone 14 Satellite Emergency Feature
The man became stranded during his trek from Noorvik to Kotzebue, and triggered his iPhone’s emergency satellite connection.With the release of the Apple iPhone 14 comes the release of one of the company’s newest features: Emergency SOS. Emergency SOS allows you to...
New Public Safety Center aims to combat 911 dispatcher shortage – (AZ)
TUCSON, Ariz. (KOLD News 13) - The need for 911 dispatchers persists. Staffing shortages have long been an issue, but a new center is hoping to change that. Friday, the City of Tucson opened a new Public Safety Communications Center for 911 dispatchers. The goal is to...
county commissioners push for 911 technology update, including video access – (FL)
BROWARD COUNTY, Fla. — Angst between the County Commission and the Sheriff’s Office over the regional emergency call dispatching center continues to mount as politicians plan to question the Sheriff’s Office about why the county lags in 911 technology.
Reauthorization SurveyMORE>
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONSMORE>
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UpdatesMORE>
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
Public Sector GrantsMORE>
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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