As the new Congress begins its work in earnest, we look forward to continued progress in funding the transition to IP-based next-generation 911 (NG911) technology. Our nation’s 911 systems are critical to ensuring the safety and security of our communities, and...

ST. LOUIS COUNTY – A four-month project to renovate and modernize the St. Louis County 9-1-1 Emergency Communications Center is now complete. Staff began fully operating out of the remodeled space at the Public Safety Building in Duluth earlier this month. The project...

OUC Acting Director Heather McGaffin launches free Junior Academy for high school students WASHINGTON D.C., DC — The new Acting Director of DC's 911 call center is making it clear: she wants young people to follow their passions, not a life of crime. Acting Director...

Kennebec County officials are now considering what steps they can take to fill the gap in emergency communications after Somerset County commissioners voted to not renew contracts with 16 communities across northern and western Kennebec County. READ FULL ARTICLE

A sign is now in place calling attention to passing motorists of the place where a city 911 telecommunicator and her toddler son lost their lives more than two months ago in a two-vehicle wreck. READ FULL ARTICLE

FORT WAYNE, Ind. (WPTA) - When you call 911 you usually would just be talking to a dispatcher, but with the Fort Wayne Police Department’s new program, a drone pilot will be listening too. It’s called the Drone First Responder Program (DRF) and it was unveiled Tuesday...

For the second time, Maryland State Senator Cheryl Kagan was chosen as the Next Generation 9-1-1 Institute’s Government Leader of the Year for her groundbreaking work to improve emergency services.

  Thirty-six states enacted 88 bills regarding 911 in 2022, excluding appropriation bills, to support and improve the operation of public emergency communications services. New laws mainly concern reclassifying 911 telecommunicators, NG911 and training...

HONOLULU, Hawaii (KITV4)-- Early lay rescuer CPR can double the chances of survival. That's why it's crucial for you to know how to give CPR. Many 9-1-1 operators are trained in Telecommunicator CPR.  READ FULL ARTICLE

A video posted online of a call to the Jersey City 911 call center going unanswered after a hit-and-run crash last weekend has the city administration fuming and may speed up the city’s consideration of privatizing the call center. READ FULL ARTICLE

The Commission on Accreditation for Law Enforcement Agencies wants to hear residents' comments, "commendations or concerns" regarding the Volusia County Sheriff’s Office. The sheriff’s office receives its law enforcement accreditation from CALEA, according to a...

MOBILE, Ala. (WKRG) – The difference between life and death can be in the hands of a 911 dispatcher. February 16 marks the milestone in US history of 55 years since the first emergency call in the country was made in Haleyville, Alabama. “Dispatchers are the first...

WYLIE, Texas — January 2023 marked the one-year anniversary of the new Wylie 911 Communications Center, which was destroyed by the 2016 hail storm READ FULL ARTICLE

That’s why 9-1-1 call centers need to be dependable and prepared for circumstances that might interrupt their data connections. For the Tennessee Emergency Communications Board, that means ensuring the state’s 118 primary public safety answering points (PSAPs) or...

Dispatchers can also press a red button which will immediately lock all exterior doors on campus. ALLENDALE, Mich. — During a news conference Thursday morning, Michigan State Police campus law enforcement talked about how investigators immediately began reviewing...

Aurora is set to receive a $2.28 million federal grant for an upgrade of its 911 emergency dispatch center. City officials celebrated receipt of the money at this week’s City Council meeting on Tuesday night by recognizing public safety officials, and honoring U.S....

FLINT TOWNSHIP, Mich. (WJRT) - In the wake of the tragic shooting at Michigan State University, there has been an outpouring of support for 911 dispatcher Aimee Barajas. She's being applauded for her calm demeanor and her diligence to get officers on the scene.

  NJSACOP, through its New Jersey Law Enforcement Communications Accreditation Commission, is the legitimate authority and accreditation agency in the state of New Jersey. The Morris County Communications Center must comply with NJSACOP standards in order to...

ROCKINGHAM — Members of the Richmond County Board of Commissioners are throwing their collective support behind a bill to reclassify the role of telecommunicators. READ FULL ARTICLE

“By having the equipment side and the network-connectivity side, we bring together the entire package for our next-generation 911 customers. [AT&T is] he only place that you can go where the entire network—from security to equipment to devices to connectivity—can...