The men and women and who make up Cullman’s first responder community are tasked with keeping the county and its residents safe and protected. Emergency calls come in at all hours of the day and night from people in desperate need of assistance. Within minutes of...

As it pushes ahead to NG911 (Next Generation 911) service, the State of Tennessee is building redundancy into this system by choosing FirstNet to provide wireless backup connections to its primary 9-1-1 PSAPs (Public Safety Answering Points). In doing so, Tennessee is...

CAPE MAY COURT HOUSE — The Cape May County Department of Emergency Management and Cape May County Technical High School are partnering to create a program for students interested in a career in emergency dispatching services.

Repairs are expected to take months after an electrical malfunction damaged multiple pieces of electrical equipment inside the James City County Emergency Communications Center. READ FULL ARTICLE

Due to a Luzerne County 911 staffing shortage crisis, the department’s managers and supervisors are now assisting with emergency call-taking and dispatch, officials said. READ FULL ARTICLE

The N.C. General Assembly took an important step last month to clarify the essential role of 911 telecommunicators as part of the public safety network. With support from the North Carolina 911 Board, the House and Senate read statements that 911 telecommunicators...

 Thanks to a dispatcher’s awareness, a tense situation did not end up worse. Last week, several Nebraska schools received calls about school shootings.

For more than a year, she ran D.C.’s 911 emergency dispatch center. Now in a suit against the mayor and the District, the former director claims she was fired for shining a light on problems plaguing the department. The claims that Cleo Subido makes in her 36-page...

VIROQUA, Wis. (WXOW)- After applying for a grant in August, the Vernon County Sheriff's Department received $237,772.59 from the State of Wisconsin to move the department forward to implementing Next Generation 911 (NG911).

The history of bias in policing plays a huge role in how some residents feel about law enforcement, and it is up to current municipal leaders to improve the way police respond to calls and the way officers treat people of color, Washtenaw County Sheriff Jerry Clayton...

Little Rock's 911 center director says the first calls about a plane crash that killed five people went unanswered, making it an example of why her improvement plans are important.

The primary goal of this lab is to provide operators, manufacturers, and vendors with a physical and virtual test facility that offers standards, guidelines, and metrics. READ FULL ARTICLE

SALT LAKE CITY, Utah — As call volumes continue to rise, adequate staffing is one of the biggest issues facing nearly half of all U.S. emergency dispatch centers in the U.S., according to a new study.

New director's report confirms STATter911 stories on staffing, blown addresses & questions about previously reported stats READ FULL ARTICLE

  A Greene County police dispatcher was justifiably fired last year for the “brazen conversion of county taxpayer resources to personal gain,” an Iowa judge has ruled. Newly released state records indicate Matthew J. Roberts was fired last September from the...

On February 21, 2023, MACo Legislative Director Kevin Kinnally testified in support of HB 745 Criminal Law – False Statements – Emergency or Commission of Crime (Antiswatting Act of 2023) before the House Judiciary Committee. This bill would strengthen state laws to...

Whitfield County first responders and residents gathered Saturday morning to honor a 911 dispatcher that was tragically killed in a crash on I-75 last month.  Haley served her community as a 911 dispatcher, and leaves behind a young son.  READ FULL ARTICLE

FAIRFIELD, CT — The police and fire chiefs of Fairfield and Westport said on Saturday that the new Fairfield County Regional Dispatch Center, which is set to begin handling more 911 emergency calls on Wednesday, is ready to handle the load.