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News & Articles
Wife of slain man says police didn’t respond to her 911 report that he had been taken hostage (CO)
DENVER -- A woman who received a desperate text from her husband indicating he had been taken hostage said Tuesday that she called 911 but that police did not respond until about an hour later, by which time he had been shot and killed.
York County to Vote on Emergency Dispatch Center Merger – (VA)
JAMES CITY COUNTY — Voting by the York County Board of Supervisors regarding the consolidation of the James City County (JCC) emergency dispatch center with the York-Williamsburg-Poquoson center will take place on Tuesday, June 6.
Android phone update leads to sharp uptick in false 911 calls (MN)
ANOKA COUNTY, Minn. (FOX 9) - The Anoka County Emergency Communications Center is seeing a sharp uptick in accidental 911 calls. "From May 5 to June 5 there’s been about 2000 more," Anoka County Sheriff’s Office Community Relations Coordinator Tierney Peters told FOX...
E-911 advisory board helping to move discussion of operation’s location forward (MS)
NATCHEZ — The county’s Board of Supervisors seems ready to provide some relief in accommodations for the E-911 dispatch center, but members said they need to know if the City of Natchez is going to continue to be a part of the dispatch operations before moving...
Chippewa County Sheriff’s Office seeing uptick in accidental 911 calls (WI)
CHIPPEWA COUNTY, Wis. (WEAU) - The Chippewa County Sheriff’s Office says in a Facebook post they are seeing an uptick in accidental 911 calls. Here are some tips for preventing accidental 911 calls:
In 3 years, NYC’s text-to-911 has seen over 2 million text messages (NY)
A text-to-911 service New York City launched in June 2020 has been helped emergency officials respond to more than 100,000 unique incidents. READ FULL ARTICLE
Court Rules That Inflammatory Social Media Posts by a Public Employee (Dispatcher) Are Not Protected (PA)
Vallecorsa v. Allegheny Cty., No. 2:19-CV-1495-NR, 2022 U.S. Dist. LEXIS 206720, at *2 (W.D. Pa. Nov. 15, 2022). United States District Court for the Western District of Pennsylvania holds that Allegheny County (“County”) did not violate former employee’s First...
Dispatcher recalls tragic 911 calls of fallen Scott County deputy (KY)
GEORGETOWN, Ky. (FOX 56) — A Scott County 911 dispatcher who was on the job the night deputy Caleb Conley was shot and killed recalled the emotions surrounding it. She and her co-workers took dozens of calls about the shooting in a matter of minutes.
City of Atlanta Awards Multi-Year Contract to Carbyne and Goes Live with New System to … (GA)
With Carbyne's advanced emergency collaboration platform, Atlanta will be able to deliver faster, more accurate emergency response and ultimately save lives NEW YORK, May 31, 2023 - Carbyne, the leading provider of cloud-native public safety communications, today...
Greenbrier County Commission considers new retirement package for 911 dispatchers (WV)
LEWISBURG, W.Va. (WVDN) – The Greenbrier County Commission held a regular meeting on May 23, where they were presented with a proposal for a new retirement package for 911 dispatchers by Dean Meadows, director of the 911 state commission.
Wyandotte dispatcher calms hysterical mom, walks her through CPR to save submerged son (MI)
At 1:16 p.m. on May 12, right in the midst of a potentially fatal crisis, Wyandotte Deputy Police Chief Archie Hamilton said the stars aligned and nothing short of a miracle occurred.
Ripon Police expands its dispatch center (CA)
If there’s something happening in the South County, there’s a good chance that the City of Ripon is involved in it somehow. As the official dispatcher for the cities of Ripon, Escalon, and Lathrop, Ripon has worked to expand it’s dispatching capabilities to help...
Arlington County Emergency Communications Center Expands Call Capacity (VA)
The Arlington County Emergency Communications Center (ECC) will launch Amazon Connect to handle non-emergency calls starting June 1, 2023. This cloud-based service allows anyone to contact the County quickly and easily for non-emergency issues using the non-emergency...
Leominster’s emergency dispatch comes under one roof with new location (MA))
LEOMINSTER — Starting Thursday, dispatch for the city’s police, fire and EMS will all be under the same roof. Located at 210 Lancaster St., the public got a look at the new Joint E911 Dispatch Center during an open house on Tuesday. Previously, police and fire were in...
House committee unanimously passes bill to provide $14.8 billion in NG911 funding (D.C.)
House Energy & Commerce Committee members unanimously advanced a bill that would reauthorize the FCC’s authority to conduct spectrum auctions for three years and provide $14.8 billion to transition the nation’s 911 center from legacy technologies to an IP-based,...
Washoe is getting a new emergency dispatch system. Here’s what we know (NV)
A new dispatch system is on the horizon for Washoe County, Reno, Sparks and REMSA. It’s intended to send emergency help more efficiently. Plus, the current system is about to become obsolete because the company that makes it is no longer maintaining it.
Sarasota County’s 911 Center upgrades improve emergency response (FL)
The Sarasota County Public Safety Communications Center (PSCC) is one of few agencies across the nation implementing new technology to reduce response time
Livingston Parish first to use new emergency dispatcher technology (LA)
LIVINGSTON PARISH, LA. (BRPROUD) — The Livingston Parish Sheriff’s Office is the first in Louisiana to use a new dispatcher tool, Next Generation 911 technology. A digital, internet protocol (IP)-based system, known as Next Generation 911 is set to replace the analog...
WestComm executive director awarded State 911 Leader of the Year (MA)
CHICOPEE — WestComm Regional Dispatch Executive Director Erin Hastings was awarded State 911 Leader of the Year. The award comes from the Massachusetts State 911 Department and Massachusetts Communications Supervisors Association.
13 Investigates: 911 call takers ‘overworked’ while responding to crisis calls (TX)
HOUSTON, Texas (KTRK) -- Julio Ariciaga is among the first people Houstonians talk to when they call 911 for an emergency. For nearly two years, he's worked as a call taker at the Houston Emergency Center. He said during a typical busy shift, he answers more than 100...
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Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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