OAKLAND -- Oakland's 911 system was back in service Friday, city officials said, after an interruption that was criticized by the Oakland Police Officers' Association. .

A computer system failure has forced call-takers in Oakland’s high-volume 911 dispatch center to resort to jotting down callers’ information using pen and paper, slowing the city’s ability to respond to emergencies. Most Popular

ATLANTA, Ga. (Atlanta News First) - On Thursday, Atlanta emergency officials showed off new tech upgrades at its 911 call center in downtown Atlanta. The biggest enhancement is real-time location detection.

LAS VEGAS (KLAS) – 911 is often thought of as a lifeline and 311 as a helpline. Callers in Las Vegas are experiencing lengthy delays on both lines.

ASOTIN — Asotin County Fire Chief Noel Hardin and other county officials blasted Whitcom Regional Dispatch on Wednesday for lack of service on a holiday weekend.

Stokes County Emergency Communications earned a perfect score on recent state assessment, E911 Communications Director Matt Boyles announced at the June 26 regular meeting of the Stokes County Board of Commissioners.

ST. LOUIS – Public safety leaders with the City of St. Louis explained the roles of their 911 systems, dispatch operations and emergency response times after severe storms over the weekend left one woman dead and thousands without power for days.

Dispatchers in the city of St. Louis fielded roughly one call every seven seconds during a chaotic stretch of severe storms on Saturday. ST. LOUIS — A spate of severe storms swept through St. Louis over the weekend, killing a 33-year-old woman and a 5-year-old boy.

With Emergency Triage, Treat and Transport, the U.S. Centers for Medicare and Medicaid Services covers emergency medical response providers transporting patients to an alternative facility, such as a primary care office or community mental health center. ET3 also...

Annie Marchiafava asked an employee she manages at the Glenview Public Safety Dispatch Center if the worker would like to talk about the events of July 4, 2022. Not quite yet, was the response.

Top Minnesota prosecutors are urging Google to fix a software update on its cellphones that is causing device-users to dial 911 unknowingly.

NEW ORLEANS (WVUE) - New audio recordings FOX 8 obtained reveal the moment 911 center chief Tyrell Morris got into an accident in his city-owned vehicle. We’ve also learned from a City Hall source that the Inspector General’s office sent investigators to the 911...

The Mountain View City Council voted Tuesday night to approve early design plans for the city’s new public safety building, an expensive project that's expected to cost between $160 and $165 million and may need a ballot measure to get over the finish line. City...

If approved, people who call 911 could hear a prompt asking them to push 1 to contact police, 2 for fire, or 3 for EMS before hearing a dispatcher’s voice.

NEW ORLEANS (WVUE) - According to a release sent out on Monday (June 26) afternoon, Orleans Parish Communication District Executive Director Tyrell Morris has announced his resignation.

Every time I read about a public safety agency being short staffed, with a burnt-out workforce, draining their overtime budget, I feel their pain. by Karima Holmes From New York to New Mexico and in communities all across the nation, police and fire departments...

Brazos County sheriff’s deputies make an arrest after a man calls 9-1-1 eight times and the non-emergency dispatch number seven times during a five hour period last Sunday.

HIALEAH, Fla. — When Paulo Rivero fell from the roof of his home in West Hialeah, his wife, Aida, immediately called 911. But no one answered while her husband was unconscious on the ground. Eventually, after repeated calls, an emergency operator got on...

DOTHAN, Ala. (WTVY) - The city of Dothan fired a 911 dispatch supervisor facing charges that she conspired to provide sensitive law enforcement data to a blogger.

Kaufman County emergency vehicles escorted the body of Kaufman County Sheriff’s Office Dispatcher Stormie Matthews from MD Anderson in Houston back to her home city, including passing through Athens mid-afternoon on Saturday.