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New service in Edmonson County allows texts to 9-1-1

BROWNSVILLE, Ky. --- (WBKO) Edmonson County is now giving people the opportunity to text 9-1-1. It's a program that has been live since June and they have been working out the kinks. Officials have discovered that older phones work better with the technology. The only...

Dispatch issues at Vigo County 911

Another county office is battling an attack on its computers. This time.. it’s the Vigo County Sheriff’s Office. Over the weekend.. a malware virus infected its computer system and that virus has directly impacted the Vigo County 9-1-1 Dispatch Center. News 10’s Jada Huddlestun is live at the Vigo County Jail. She joins us now to break down what happened.

Support Group Helps MI Dispatchers Cope with Trauma

OTTAWA COUNTY, MI—For those who work as 9-1-1 operators, it's not a matter of if they're going to hear something traumatic, but when. "Not everybody can do this job," said Megan Ross, who works as a dispatcher for Ottawa County. "Some people can, some people can't,...

County to hire 4 new dispatchers to handle 911 call volume

Four new Anoka County Central Communications dispatcher positions were unanimously approved the Anoka County Board July 23 in response to a spike in 911 calls this year. According to Dee Guthman, deputy county administrator, dispatchers are dealing with a very high...

Scott County to amend budget for radio project

The Scott County Board of Supervisors will vote Thursday on an amendment to the 2020 budget to reflect changes resulting from the radio infrastructure project's bond issuance. David Farmer, the county's budget and administrative services director, told the board...

Hickory Club will urge council to keep dispatch at LPD

The Lockport police officers union is expected to urge the Common Council today to spend $272,000 to upgrade the police department's radio equipment and keep dispatching in-house. City leaders for weeks have discussed whether to let Lockport Police...

Cole County launches interactive 911 program

JEFFERSON CITY - Residents of Cole County now have a way to provide more information to first responders before an emergency happens. The app, Smart911, allows people to create a "safety profile," so when they call 911 their information will be readily available to...

Communications center takes 2,000+ inadvertent 911 calls

WAUKESHA, Wis. — The Waukesha County Communications Center is issuing a warning after receiving more than 2,000 inadvertent 911 calls last month. The agency is asking residents to be more cautious about dialing 911. "It takes resources away from people who really need...

Mark43 Integrates CAD, RMS Data into COPLINK

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Mark43 Integrates CAD, RMS Data into COPLINK

Mark43 a cloud-based public safety software provider, partnered with Forensic Logic, a provider of search technology and cloud-based information capabilities to law enforcement. The partnership will waive any integration or setup fees for the companies’ mutual customers to allow agencies to feed standard data from Mark43’s CAD and records management system (RMS) into Forensic Logic’s COPLINK X, a national search engine and analysis platform.
By integrating the two systems, the companies said they are making data easily accessible for public-safety officers. Mark43’s RMS allows for efficient report writing and case investigation management in the cloud, while the CAD seamlessly aggregates and displays data during emergency response. Forensic Logic’s search technology normalizes the disparate universe of law-enforcement data types and continuously optimizes its ranking algorithms to allow its users to quickly and easily access vital information.
Mark43 has already fed data into COPLINK, a data sharing product that Forensic Logic acquired in 2017. Forensic Logic will also connect a link analysis tool to Mark43’s data lake to provide a solution for intelligence units.
“We look forward to working with Forensic Logic to bring mission-critical visibility to law-enforcement processes,” said Florian Mayr, co-founder of Mark43. “By feeding Mark43’s data into COPLINK X through a seamless out-of-the-box integration, we’re providing our users with an easy solution to have all of the information that they need right at their fingertips.”
The offer will be valid through June 30, 2020, because this is a fiscal boundary for many agencies, and there is an option to extend.
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Wagoner County 911 dispatcher escapes kidnap attempt

Three unidentified men tried to get a 911 dispatcher into their car as the Wagoner County employee was leaving for the day behind the courthouse on July 26. At approximately 5 p.m., the worker was walking to her car after her shift near the storage building when the...

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We welcome your insights on the experiences and operational challenges you encounter as a public safety professional. By participating in this FirstNet Authority survey, you’ll help shape future enhancements to ensure they meet the mission‑critical, real‑world needs of the public safety community. The survey takes approximately 10-15 minutes to complete.

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PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization

New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet

A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.

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FirstNet and the 4.9 GHz Spectrum

This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.


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In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.


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