WILKES-BARRE — A plan to borrow tens of millions of dollars to pay for upgrades to the Luzerne County 911 communication system will come before county council this month. The plan will be discussed Tuesday at a council work session, and could be on council’s voting...

MUNCIE, Ind. — The contract between the city and Delaware County that supplies the funding for the Delaware County Emergency Operations Center, commonly known as 911 dispatch, is expiring and the county and city haven’t come to resolution to restore it. In...

The European Telecommunications Standards Institute recently examined the potential use of IoT devices in emergency situations, as well as the state of standards development for such use. ETSI identified a number of use cases in which IoT devices could play a role in...

LUMBERTON, N.C. - Two dispatchers are in trouble after a Facebook video surfaced showing the pair mocking a Hurricane Dorian news conference.  In the video, one Lumberton EMS worker mocked sign language while the other "gave an update on the storm." The...

OHNSTON, R.I. (WLNE) - The 9-1-1 system in Rhode Island is under scrutiny following a house fire on the Johnston-Smithfield line. The homeowners were not home at the time of the fire, but their five cats were. The bodies of four of the cats were found in the rubble. A...

When a 911 call is made in Kittitas County, whether that be for a medical emergency, a fire or the need for law enforcement presence, Kittcom directs the call to the appropriate public safety agency. But Kittcom, which{span} serves 17 public safety agencies,{/span} is...

Tucked away in a nondescript building near Bowers Field, the only telltale sign of the Kittcom headquarters is an impressive 140-foot antenna apparatus. Inside a room within the building, dispatchers sit behind computer arrays providing the lifeline between people in...

GREGG COUNTY, Texas — The Text 9-1-1 service is now available in several East Texas counties, allowing residents to send a text message for emergency assistance when they cannot make a voice call. The service, which was spearheaded by the East Texas Council of...

RAPID CITY, S.D. — Regional Health hosted its second First Responder Appreciation Event Saturday morning at Memorial Park. The event was open to the public, and attendees were able to take part in an obstacle course, see a search and rescue demonstration and learn...

The hardest calls are the ones with kids. Or maybe the searches that stretch from hours into days. Or ones with a more personal connection, like when the unresponsive male is the same age as your neighbor’s son, or it’s happening on the street you grew up on. When...

"The fact that we can see that we've saved so many lives, seeing it grow, it's very fulfilling," she said. "We feel good walking in here in the morning." (Editors Note: Please click on the "Read Full Article" above. This is a cool story.)

“Storm Area 51, They Can’t Stop All of Us” is an event created on Facebook that is currently planned for September 20, 2019, at Area 51, the US Air Force facility within the Nevada Test and Training Range (NTTR). The highly secure site has long been considered a...

ALBANY — Governor Andrew M. Cuomo announced $10 million in grant funding Friday to strengthen local emergency response operations across the state through improvements to 911 response and emergency service dispatch operations. The funding is administered by the...

Nancy VanWinkle, director of the center, proposed the idea to employees about getting a dog. “I had seen, and my assistant had seen, different agencies using dogs for dispatch,” she said. VanWinkle added that she doesn’t know of another 911 center in Arkansas with an...

GRAYSON COUNTY, Tex. (KXII) - A new law went in effect September 1 in Texas that gives more recognition and benefits to emergency dispatchers. Governor Greg Abbott signed House Bill 1090 into effect in June which changes the state definition of a first responder. This...

Denison is joining Sherman and a number of area cities along with the Texoma Council of Governments to continue upgrading equipment for the next generation of 9-1-1 technology. Public Safety Program Manager at TCOG CJ Derbin-Higgins said the NexGen 911 service is...

FRANKLIN COUNTY (Sept. 6, 2019) — Makenzie Cleary, a 911 Dispatcher, received a prestigious award for her actions this summer in helping save a man’s life. Emergency Services Director John Thierwechter and county commissioners presented the Emergency Health Service...

McComb Police Chief Damian Gatlin brought more staffing issues to the city board’s attention at Tuesday’s work session. In addition to four vacancies in the detective division, Gatlin said he has five full-time positions available in dispatch, for which people keep...

Pending county board approval, Piatt County will soon have a new 9-1-1 director. A notice sent out by the county on Friday stated that a short reception would be held following the Sept. 11 county board meeting to welcome Tim Furman as the new 9-1-1 director. Furman,...

BEREA, Ohio -- For many Berea residents, Anne Boone has been the reassuring voice they hear when they call the Berea Police Department. Even after dispatch services were regionalized in Strongsville five years ago, “people call and ask for me,” said Boone, who retired...