A Pierrefonds woman is demanding Urgences Sante explain why it took nearly three hours for the ambulance carrying her husband, to arrive at the hospital. “I was in panic mode not knowing if my husband was dead, alive…and these guys couldn't be contacted apparently,”...

NASSAU COUNTY, Fla. -  They are the first people you turn to when you need help, and there’s a shortage of them in some local counties.  Dispatchers work hard, taking calls and making sure people get the help they need.  “We are the first responders,...

UPDATE: Around 4:10 p.m., NCT9-1-1 tweeted, “At this time, citizens calling 9-1-1 within the NCT9-1-1 region will reach a 9-1-1 telecommunicator.

CAMPBELL COUNTY, Va. (WFXR) — 9-1-1 emergency phone lines are down in the southern area of Campbell County. Residents with phone line service in the 376, 283, 332, and 369 are advised to use a cell phone to call 9-l-l in an event of an emergency.

It all begins with Next Generation 9-1-1 (NG9-1-1) – the recognition that modern communications technology has far surpassed traditional, narrowband, telephony, voice-centric 911 systems. The advent of digital communications and the enhanced capabilities of today’s...

The city of Chicago did not run afoul of the Second Amendment when it fired a police dispatcher for shooting another woman during a traffic altercation, a federal judge held.In a written opinion last week, U.S. District Judge Thomas M. Durkin dismissed with prejudice...

Allen Brandon, Director of York County Public Safety Communications, joined Palmetto Mornings to highlight the 30th Anniversary of York County’s 9-1-1 system. Please not this is a radio interview - Follow link to play audio file.

A former Hardin County emergency dispatcher accused of creating fake social media profiles to obtain nude images of minors has been indicted in federal court. Christopher J. Carroll, 20, is scheduled to appear Thursday for an arraignment hearing in U.S....

Most of us think of medical alert devices as a lifeline for older adults living alone, and the North American market for personal emergency response systems (PERS) is projected to top $3 billion next year, according to Security Systems News, a security industry trade...

https://www.youtube.com/watch?time_continue=15&v=IfonjiN3i9s

MONTGOMERY COUNTY, Texas — On Thursday morning, as the remnants of Tropical Storm Imelda flooded Greater Houston, the Montgomery County Hospital District Dispatch Center was slammed with calls. The center typical fields about 180 calls per day, but on Thursday they...

Rincon, GA (WJCL) — On Monday September 9th, two women saved two lives, in two separate incidents on the same day. And on Monday night, in front of city council, they were given a very special award. The Rincon Police Department recognized officer Dee Dee Hackle, and...

Chelsea Brent remembers her mother as someone who always lived her best life, despite her struggles. "She was well known downtown, everyone said hi to her," Brent recalled, adding many people in her Downtown Eastside neighbourhood knew Tracey Gundersen as "Mom." The...

RHINELANDER (WAOW)–The Rhinelander City Council approved a resolution on Monday that would give Oneida County $16,500 for improvements at the county dispatch center. That money will go towards a station where a dispatcher works answering 911 calls. Officials say the...

BROOKHAVEN ,Ga. (CBS46) -- A woman's desperate attempt at getting help, and a 911 dispatcher's quick-thinking helped police end a domestic incident at a Brookhaven apartment complex over the summer. In the early morning hours of August 28 a 911 dispatcher began...

Four joint lawsuits allege Henry County was negligent and its 911 emergency system was faulty when Clinton, Missouri, police officers were sent to the wrong address in March 2018. The mistake led to a gun battle that left Officer Christopher Ryan Morton dead and two...

OHIO — Local emergency call centers can now apply for grants to upgrade to new 9-1-1 technology, Ohio Governor Mike DeWine announced Monday. The Next Generation 9-1-1 (NG 9-1-1) technology is made possible by a $4.3 million grant from the federal 911 Grant Program....

ABILENE, Texas (KTAB/KRBC) – An Abilene dispatcher has received a pink mug for delivering a baby over the phone. According to a social media post by the Abilene Police Department (APD), dispatcher Manny D. delivered a baby over the phone on July 23. APD says it’s a...

Working in a 911 emergency communications center (ECC) is a high stress environment and dispatchers are known to be supportive of each other. However, there are also tendencies to develop cliques and it’s not always easy for newcomers to be accepted on the team. These...

The Washington City Council Monday, Sept. 16, approved an ordinance entering into an agreement for 911 peer support. The agreement allows the city to enter into a mutual aid agreement with the Mid-America Regional Council (MARC) for Roving 911 Peer Support...