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City of Helena to use 9-1-1 grant funding for NG9-1-1 compatible call system
The city of Helena looking for information for the implementation of an NG9-1-1 compatible call system after being awarded funding from the State of Montana’s 9-1-1 Grant Program. In May of 2019, the City of Helena was granted $470,000 for use on their Motorola...
City of Trussville hiring for dispatcher position
he city of Trussville has posted its first job opening since separating from the Jefferson County Personnel Board. The city is looking to fill the position of Public Safety Dispatcher II, according to Mayor Buddy Choat.
Dispatchers do more than answer emergency calls
Here’s a little more about us in the dispatch center in Boulder City. We have eight dispatchers (at last) for the city that are full time and one part time. At this time, two are scheduled at a time for 12-hour shifts. With sickness, training, vacation and other...
Do not support 9-1-1 levy without answers
In preparation for the November ballot, I am asking voters to reject the 9-1-1 levy being proposed until such time the county proves it has done due diligence in analyzing options for upgrading 9-1-1 capabilities, as well as alternatives for funding. The levy,...
Upgrades coming to 911 call centers
Emergency and communications officials in Richland County, North Dakota, are supporting planned upgrades to the state’s 911 call centers. The U.S. Department of Commerce and U.S. Department of Transportation announced an award to North Dakota’s 911 system Monday,...
Calhoun County Provides Text-to-9-1-1 Services
County provides Text-to-9-1-1 services to citizens in case of an emergency County 911 Emergency Communication District, Calhoun County Sheriff’s Office, Calhoun County EMS, Port Lavaca Police Department, Port Lavaca Fire Department, and all volunteer agencies are...
911 dispatcher helps Sedalia couple deliver child in bathtub
DOUGLAS COUNTY, Colo. -- A Douglas County 911 dispatcher helped a Sedalia couple deliver a child in a bathtub Tuesday morning. The call came in at 8:34 a.m. Douglas County dispatcher Missy Piche answered. The caller was a panicked Ryan Howell. "I was very...
LCSO 911 dispatcher suspended for two days after telling man to get rid of evidence
Lee County Sheriff's Office communications dispatcher is suspended for two days and taking six months of disciplinary probation after making a personal call on a recorded line. In the phone call, Amanda Kinzler tells a man to get rid of evidence.
Ambulance paramedics, dispatchers ratify agreement
Members of the Ambulance Paramedics and Ambulance Dispatchers Bargaining Association and the Health Employers’ Association of BC employer-members have ratified an agreement under government’s Sustainable Services Negotiating Mandate. “The mandate focuses on improving...
Collierville dispatcher given elite distinction
Collierville’s Terrye Canady has been recognized by the Shelby County 911 board for achieving her Emergency Number Professional certification.
Dynamic Emergency Calling for Microsoft PSTN Calling Plans
Dynamic Emergency Calling is a feature of Microsoft Teams Phone System. It uses the caller’s current location to route to a Public Safety Answering Point (PSAP), a call center operated by the local government. This feature is for the United States. This is also...
Assessors to evaluate Emergency Communications
The Suffolk Police Department’s Emergency Communications Center will soon be evaluated by a team of assessors from the Commission on Accreditation for Law Enforcement Agencies Inc. Specifically, CALEA will evaluate the Emergency Communications Center’s policies and...
Community gathers to help ill dispatcher
John DiMasso is not the kind of person who likes to accept help. The emergency dispatcher with the Northwest Connecticut Public Safety Communication Center comes from a family that values work ethic and helping others, said his sister, Jane Pinho. “We’re used to...
City of Albany dealing with ongoing dispatcher shortage
ALBANY, N.Y. (WRGB) - CBS6 is continuing to investigate a staffing shortage among Albany dispatchers. Monday, the Albany Police Officers Union President, Greg McGee, says dispatchers have been forced to work overtime 513 times so far this year, as compared to 286...
ND to upgrade call centers to Next Generation 911
BISMARK, N.D. — North Dakota's emergency call centers will enter the next phase of upgrades to enable Next Generation 911 capabilities through the 911 Grant Program. According to the Williston Herald, the U.S. Department of Commerce and U.S. Department of...
City council approves 911 tax
Following in Fishers’ footsteps, the Westfield City Council voted in favor of a resolution approving a 0.1 percent local income tax increase to help fund 911 dispatching in Hamilton County at its Sept. 23 meeting. The town council of Arcadia, with a population 1,600...
Forestry Technician (Fire Dispatcher) Job in Multiple Locations – Department of Agriculture
The United States government is a massive employer, and is always looking for qualified candidates to fill a wide variety of open employment positions in locations across the country. Below you’ll find a Qualification Summary for an active, open job listing from the...
8 Tips For Teaching Children How to Call 911 (According to Dispatchers)
Here’s what first responders want children to know about calling 911. Teaching children to call 911 effectively could mean the difference between saving a life and losing one. But thanks to the first responders of Charles County, Maryland, that task just got a little...
Santa Barbara County supervisors to consider law, fire dispatch separation Tuesday
An analysis of options for separating law enforcement and fire protection dispatch services will be considered by the Santa Barbara County Board of Supervisors when it meets Tuesday in Santa Barbara. Separating the services would allow law enforcement dispatchers to...
Wooster, Orrville, Wayne County stop exploring countywide dispatch center
WOOSTER — Elected officials from Wooster, Orrville and Wayne County said Friday they are ending discussions about forming a countywide emergency dispatch center after determining that combining 911 services would not save money. Mayors from both cities and the Wayne...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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