OCEAN SPRINGS, Miss. (WLOX) - In Knoxville, Tennessee, the phone rang at an ADT dispatch office, alerting dispatchers that an Ocean Springs home may be in trouble. The call went like this: Home owner: This is Samantha. Dispatcher: Good morning this is ADT security...

October 23, 2019 – With elevated fire conditions in the forecast for parts of California, Cal OES Fire and Rescue staff have coordinated with counties to preposition fire apparatus and personnel to augment local resources in preparation for the upcoming significant...

My Mercedes & Bimmer Place hosted an appreciation luncheon for deputies, dispatchers and other support staff of the Forsyth County Sheriff’s Office on Wednesday, Oct. 23. With food provided by Casa Nuova Italian Restaurant, Sheriff’s Office personnel trickled into...

Here is a ravishing news for Delhiites, that now onwards you will have your own emergency telephone number, that is, “112” just like “911”. Well, 911 has been designated as the “Universal Emergency Number” for citizens throughout the United States to request emergency...

NASHVILLE, TN (WSMV) - Nashville’s emergency dispatchers are being trained to tell how serious it is when someone calls in with a report of domestic abuse. When Metro Police respond to a domestic violence incident, the officers are trained to determine the kind of...

BOONTON – Tempers flared as four town police dispatchers were fired during Monday night's Board of Alderman meeting in an auditorium packed with first responders and other supporters. The board voted 7-2 to eliminate the positions  and move emergency dispatch to...

WINCHESTER — Frederick County Public Safety Communications is hosting two career fairs to recruit employees. The fairs will be held Oct. 29 and Nov. 16 at the Public Safety Building at 1080 Coverstone Drive. Registration begins at 8:30 a.m. No entries will be...

Twenty-three law enforcement dispatchers graduated Friday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training. The graduates hail from communications centers across the state, and comprise DOCJT’s 128th telecommunications...

There are some jobs where the person performing the job paints a picture for others. Artists, journalists, musicians and others use their crafts to explain or relate what is going on at a given moment. The importance of one such job is shown in life or death...

YOUNGSTOWN, Ohio (WKBN) – A former call taker for Youngstown’s 911 center pleaded guilty Monday to obstructing a human trafficking investigation that her son was a suspect in. Judge Anthony Donofrio sentenced Elaine Hellman, 72, to 18 months probation after she...

It was a dream of Misty Burke to become a 911 Dispatcher when she was a young girl. That dream became a reality and Burke is one of the dedicated dispatchers working in the 911 center in the Wagoner County Court House. Burke went above and beyond the call of duty...

AMARILLO, Texas (KAMR/KCIT) — The Amarillo Emergency Communications Center is celebrating its 10th anniversary. The consolidated center has numerous resources including police, fire, and two ambulance systems. They are also able to handle calls for animal control....

The First Responder Network Authority’s (FirstNet Authority) Technology Headquarters in Boulder, CO - home to the FirstNet Innovation and Test Lab and a future experience center - continues to be a focal point for transforming the future of public safety...

Volusia County employees worked 627,200 hours of overtime totaling nearly $19 million in the past fiscal year that ended on Oct. 1, a News-Journal analysis found. Since 2013, the amount of overtime the county has paid has increased every year — from $14.4 million six...

Bernalillo County is hiring in its Emergency Communications Department. The department is comprised of trained and certified personnel that receive 911 and non-emergency calls for service, dispatch law enforcement and fire/rescue to the citizens in unincorporated...

North Texas Regional EMS’ (NTREMS) use of Pulsara on FirstNet – America’s public safety communications platform – has paid dividends in quality of care, patient outcomes and efficiency of care coordination. Most notably, after implementing Pulsara and using FirstNet,...

The government of Ontario in Canada has chosen Bell Mobility to rebuild core components of the province’s aging Public Safety Radio Network (PSRN), in a contract worth CAD 765 million. The network is used by the province’s more than 38,000 first responders, including...

After at least 10 years of brainstorming and back-and-forth, an E-911 Joint Communications Center that houses dispatch representatives from the City of Columbus and Platte County is up and running. The facility, located within the Administration Building at Columbus...

Board members of the St. Francois County Joint Communications Center reviewed financials and upcoming projects Wednesday when they met. They also briefly discussed the 911 center’s Monday meeting with Farmington city and police officials regarding a possible merger in...