Abby Howard has been working as a communications operator for the Missouri State Highway Patrol Troop H headquarters for the last four years. She never was in a real life-saving situation until August 2, 2019 when she came to the assistance of Jordan Samsone. "I've...

CORAL SPRINGS, Fla. - A Netflix movie led to a Coral Springs dispatch supervisor’s suspension after officers never responded to a shooting call in June, an internal affairs report concluded. Just before 7 p.m. on June 9, Guadalupe Herrera called 911 after someone...

An emergency dispatch supervisor streamed a Netflix movie as a Florida woman frantically placed two 911 calls for help after a drive-by shooting, ultimately generating no response from officers for more than 30 minutes before the woman drove to the police station...

LANCASTER COUNTY, S.C. (WBTV) - Former Chester County dispatcher and law enforcement officer James Baldwin has been found guilty of the 2016 murder of his wife Judy Orr Baldwin. Judge Dan Hall sentenced James Baldwin to life in prison. The guilty verdict and life...

PLATTSBURGH — For North Country residents looking for a new calling, a job could just be an exam away. The New York State Police will be holding exams for communication specialist positions across the state. The exam for Troop B will take place on Jan.11, 2020, at...

Netflix and too much chill. A 911 supervisor in Florida was streaming a Netflix movie when dispatchers botched a report of a shooting and failed to quickly send help, the South Florida Sun-Sentinel reported. Julie Vidaud was the shift supervisor when Coral...

BILLINGS — Members of the Billings City Council and its departments continued discussions about how to fix a $2 million shortfall in the public safety and general funds at the Lincoln Center School District Board Room Monday night. “We’re looking for help from you...

The Government of the Northwest Territories (GNWT) is pleased to announce that 9-1-1 service is now available in  all 33 communities in the Northwest Territories.  9-1-1 service in the Northwest Territories will make it faster for residents to contact...

When a 911 caller told a Woodbridge police dispatcher that a plane had crashed into a nearby house around 11 a.m. last Tuesday, it seems she couldn’t quite believe her ears. “What is it, a house that’s on fire?” the dispatcher asked. “A plane crashed into a...

LUMBERTON, NC (WBTW) – A Lumberton 911 dispatcher has been charged with DWI after a crash resulting in a fatality just outside Lumberton. According to Master Trooper Jody Conner with the North Carolina Highway Patrol, Tamla Terael McRae of Lumberton was driving behind...

The 911 dispatch protocol at the center of a lawsuit is causing two former Utah dispatchers to speak out.

LUMBERTON, N.C. (WBTW) – A Lumberton 911 dispatcher has been charged with DWI after a deadly crash just outside Lumberton. According to Master Trooper Jody Conner with the North Carolina Highway Patrol, Tamla Terael McRae of Lumberton was driving behind a pickup truck...

The Government of the Northwest Territories (GNWT) is pleased to announce that 9-1-1 service is now available in all 33 communities in the Northwest Territories. 9-1-1 service in the Northwest Territories will make it faster for residents to contact emergency services...

The territory's long-awaited 9-1-1 service is officially live. Those in the room for the service's opening moments in the NWT, decades in the making, described the "exciting and surreal" feeling of the number coming to life. Newly hired dispatchers were joined by...

LUMBERTON, N.C. (WPDE) — A Lumberton dispatcher was charged in connection with a deadly wreck this past Friday on Wire Grass Road in Robeson County, according to officials. Tamla Terael McRae, 44, is charged with driving while impaired, according to Master...

BUCKHANNON — The Upshur County Commission endorsed a proclamation on Thursday, recognizing E911 telecommunicators as first responders. On March 7, 2019, California Representative Norma J. Torres referred to the House Committee on Education and Labor to review and...

Once again DC 911 shows it can't handle its basic mission There’s more proof this (Wednesday) afternoon the 911 center in the Nation’s Capital is incapable of performing its core mission of sending the right help to the right location in a timely manner. In today’s...

A Peoria man,  Nicky McDonald, has been arrested for child pornography. We are learning more about the case from a Freedom of Information Request. McDonald is a registered sex offender and police records show he used public WiFi to access porn sites. According to...

(Editors note: 112 is their equivalent to 911. This Story is from India.) BENGALURU:  The dial 112 helpline which was inaugurated with much fanfare by Chief Minister BS Yediyurappa, had its lines choked on Thursday. The newly set up command centre in Bengaluru...