GRAND ISLAND, Neb. (KSNB) - When a 911 call comes through, the people who answer the phone have an important job to make sure the caller gets the help they need. 911 dispatchers are first responders who carry a heavy burden. People always trust the voice over the...

GAYLORD — Emergency dispatcher Christopher Martin of the Gaylord Regional Communications Center was named Dispatcher of the Year by the Michigan State Police Intelligence Operations Division Dec. 18. Martin was formally recognized by the commander of the state police...

TALLAHASSEE, Fla., Dec. 19, 2019 (GLOBE NEWSWIRE) -- DATAMARK today announced that the Florida Chapter of the National Emergency Number Association (NENA) selected DATAMARK to provide statewide educational workshops for Next Generation 9-1-1...

CLEVELAND (WJW) – A Cleveland dispatcher held a fundraiser to buy bed sheets for sexual assault victims. Dispatcher Amanda Randolph says she understands that sexual assault victims have a lot to deal with when they go to the police to report what happened to them, so...

WELLSVILLE — The “It’s a Wonderful Life in Wellsville” Christmas Celebration draws to an end at 7 p.m. Saturday with the Mel Mickle Memorial Fireworks display, but, who was Mel Mickle? While there is some confusion over the name, Al Mosher, the new executive director...

An investigation by the Ottawa County Central Dispatch Authority has found that a dispatcher incorrectly handled a 911 call prior to Kenneth Boone killing his father on Dec. 1 in Spring Lake Township.  The dispatcher who took Kenneth Boone's original call...

OTTAWA COUNTY, Mich — (Grand Haven Tribune) - An investigation by the Ottawa County Central Dispatch Authority has found that a dispatcher incorrectly handled a 911 call prior to Kenneth Boone killing his father on Dec. 1 in Spring Lake Township.  The dispatcher...

MACOMB — The McDonough County Communications Board held a brief meeting on Tuesday to discuss the Fraternal Order of Police contract for the 911 dispatchers. The board went into executive session to discuss the terms of the contract. The board did not take any action...

OLIVE TWP. — An internal investigation found an incorrect classification of a 911 call was part of the “perfect storm” that delayed police response to a Spring Lake Township home where a father was killed. WOOD TV-8 reports the Ottawa County dispatcher who took...

Congratulations to the N.C. Marine Patrol officers and dispatchers who recently received the Division of Marine Fisheries’ Director’s Award of Excellence for their Hurricane Dorian recovery and support efforts in the aftermath of the storm! The Marine Patrol assisted...

WILLIAMSON — On Friday, Dec. 6, Christopher Chapman, Paige Miller and Israel Varney, telecommunicators from Mingo County 911, successfully completed a APCO Emergency Medical Dispatcher course (EMD). Emergency Medical Dispatch is a systematic program of handling...

LEWIS COUNTY, Ky. (WSAZ) -- UPDATE 12/18/19 @ 3:50 p.m.More details have been released about a deadly accident Tuesday night that claimed the life of a Lewis County 911 dispatcher and her son, a 14-year-old student athlete. Jerrica Adkins, 33, and her son, Wesley...

BOWLING GREEN — Amy M. Siler was chosen as the 2019 Dispatcher of the Year at the Ohio State Highway Patrol’s Bowling Green Dispatch Center. Officers and dispatchers chose Ms. Siler, 46, based on her technical job knowledge and ability, enthusiastic work attitude,...

INDIANAPOLIS (WANE) — State police troopers and dispatchers worked together to rescue a dog that escaped a crashed vehicle on an interstate Tuesday. Officers responded to Interstate 465 regarding a vehicle that ran off the roadway and rolled several times. As troopers...

INDIANAPOLIS (WTHR) - Indiana State Police went on a chase on I-465 Tuesday afternoon.  It wasn't a typical pursuit. Troopers say they were trying to catch Poppy, a dog who escaped from a car crash. The car ran off I-465 on the west side and rolled several times....

HOPKINS COUNTY, Ky. (12/17/19) — Dispatchers, the lifeline of most communities 365 days a year, are working in Hopkins County to make a difference for children this year. The Madisonville-Hopkins County Central Dispatch 911 office is collecting gently used or new...

MILFORD, Pa. (AP) – State police dispatcher Nicole Palmer had just arrived for her 11 p.m. shift and was on the phone with a man complaining about his neighbor‘s fireworks when she heard a gunshot. An assassin‘s bullet had slammed into the chest of her co-worker, Cpl....

TEANECK, NJ – More than 40 residents from around northern New Jersey were recognized Monday morning for their contributions to the community. During the fifth annual Hometown Hero awards, which were held at Holy Name Medical Center, U.S. Congressman Josh Gottheimer...

A provider issue has led to the inability of Oneida County residents in the Bridgewater area on the 822 exchange with Windstream Telephone to dial 9-1-1 for emergency services...