Top Comm Center Headlines
News & Articles
Why this emergency dispatcher was named Middletown’s employee of the year (OH)
MIDDLETOWN — Nallelyt Smith is more than a dispatcher for the Middletown Division of Police, a job she called “stressful at times.” She also uses Spanish, her first language, to translate for callers to the dispatch center and assists detectives interview...
Grant Funding Opportunity for Missouri 911 Centers for Next Generation 911 Equipment Upgrades (MO)
JEFFERSON CITY – Missouri 911 call centers have until March 31, 2020 to complete applications for a competitive federal grant program that would pay for approved equipment upgrades at their facilities. The grants require a local match. The Missouri Department of...
Proposed Fairfield Budget Includes 2.58 Percent Tax Increase, helps fund emergency communications (CT)
[...] Emergency communications, a join venture with Westport, is a relatively small section of the budget that is expected to see an increase of $500,000 — or 25.3 percent — from $1.9 million in 2019-20 to $2.4 million in 2020-21, the presentation said. This comes...
County Communications Center Upgrade Includes Mobile App For Fire/EMS (OH)
Firefighters and EMS professionals in Hamilton County now have access to a tool designed to make it easier to get information as they're headed to a scene. The county Communications Center's upgraded fire and EMS dispatch systems are up and running. They include a lot...
Coronavirus Guidance & Webinar for PSAPs
Coronavirus Guidance & Webinar for PSAPs
2 hours ago (0 Comments)Posted by: Chris NussmanWhen preparing for and responding to patients with confirmed or possible Coronavirus disease 2019 (COVID-19), close coordination and effective communications are important among PSAPs, the EMS system, healthcare facilities, and the public health system.
Click here to review the CDC’s Interim Guidance for Emergency Medical Services (EMS) Systems and 911 Public Safety Answering Points (PSAPs) for COVID-19 in the United States that provides information on:
Recommendations for PSAPs
Modified Caller Queries
Recommendations for EMS Clinicians and Medical First Responders
Patient Assessment
Recommended Personal Protective Equipment (PPE)
Precautions for Aerosol-Generating Procedures
EMS Transport of a PUI or Patient with Confirmed COVID-19 to a Healthcare Facility (including interfacility transport)
Documentation of Patient Care
Cleaning EMS Transport Vehicles after Transporting a PUI or Patient with Confirmed COVID-19
Follow-up and/or Reporting Measures by EMS Clinicians After Caring for a PUI or Patient with Confirmed COVID-19
EMS Employer Responsibilities
Free on-dmand webinar! What EMS and 9-1-1 Need to Know About COVID-19 WebinarAs the COVID-19 novel coronoavirus outbreak grows, it’s essential fto keep up with the latest. On February 24 NHTSA’s Office of EMS provided an overview of current knowledge and efforts as part of its EMS Focus webinar series. Joining OEMS Director Jon Krohmer, MD, were Capt. Lisa Delaney, MS, associate director for emergency preparedness and response for the National Institute for Occupational Safety and Health (NIOSH), and Jonathan Greene, deputy assistant secretary and director of emergency management and medical operations for HHS’ Office of the Assistant Secretary for Preparedness and Response (ASPR). They outlined what we know about the outbreak, its impact, and what to expect moving forward.
Click here to view the webinar and here to download the slide deck.
Newton Man Sentenced for Misuse of 9-1-1
A Newton man has been sentenced to one year non-custodial probation with credit for 23 days of jail time served for misusing 9-1-1. According to the Sussex County Prosecutor's Office, Bartholomew Ligons Jr. called the emergency telephone service on January 16, 2019...
DC 9-1-1 Mistakes Bring Call for More Oversight (Washington, D.C.)
Rutherford County leads the Country in Dispatchers learning and knowing CPR (TN)
A lifesaving policy known as Telecommunicator CPR (T-CPR) is gaining attention and support in Tennessee by both local and state government. During cardiac arrest - the unexpected loss of heart function - only about 1 in 10 victims survive. Successful resuscitation of...
Hamilton County public health officials say they’re ready for coronavirus (OH)
CINCINNATI (FOX19) - Hamilton County Public Health officials say the risk of Ohioans contracting coronavirus is low but they’re prepared if it does come though. “Our plans are ready if this were to come to Ohio and spread,” Hamilton County interim Public Health...
FirstNet Answers the Call for Tactical Dispatchers in Ohio
By Kyle Richardson, Senior Public Safety Advisor, First Responder Network Authority
Hamilton County is located in the southwest corner of Ohio and is home to approximately 800,000 residents. Spanning over 400 square miles, the county includes urban cities like Cincinnati and rural townships like Whitewater. First responders in the county must be prepared to respond to a variety of incidents, from natural disasters to large planned events that bring visitors to the area. READ MORE
New AT&T cell tower in Rancho Tehama supports public safety (CA)
Rancho Tehama residents got a big boost in wireless connectivity with the installation of a new AT&T cell tower on Oakridge Road in the northwest area of the community. Several state, local and AT&T officials, first responders and residents of Rancho Tehama...
Voters pass Washington County sales tax increase for new emergency communications system (AR)
Washington County voters have decided to pass a sales tax that will supply emergency responders with a new radio system. A tax increase of one-quarter of one penny is what the Washington County Emergency Department proposed to voters in a way to fund new communication...
Wilmington OKs public safety facility planning (VT)
WILMINGTON — Despite some opposition, Wilmington voters allowed for spending $221,000 for planning and acquisition costs related to building a new public safety facility next to the Old School Community Center. In an interview last week, Town Manager Scott Tucker...
Mobile communications at Twilight Beach supports public safety
The McGowan Government has moved to strengthen mobile telecommunications coverage at Twilight Beach in Esperance to improve public safety and emergency response capacity. In partnership with Telstra, a TGo repeater will be installed on the roof of the Esperance...
R.I. State Police warn of 911 phone scam (RI)
PROVIDENCE -- Scammers are trying to trick Rhode Islanders into revealing personal information by posing as representatives of the emergency 911 system, according to public safety officials. A warning was issued Tuesday by Col. James M. Manni, superintendent of the...
How do Colorado Springs police contact citizens in harm’s way? (CO)
The disturbing crime spree that occurred on Feb. 22, apparently orchestrated by a single perpetrator — including two homicides, two carjackings, and bullets fired at random cars, seriously injuring one driver (interactive timeline below) — might appear to have...
County moves toward new 9-1-1 system
Halifax County Board of Supervisors took the next steps to migrate to the next generation 9-1-1 system Monday evening by approving agreements to implement the upgrades. These upgrades, which will allow text messaging and other multi-media acceptance at 9-1-1, are...
911 dispatchers being trained to walk callers through medical emergencies (KY)
BOWLING GREEN – Shortness of breath. A fainting spell. Giving birth. In many of the situations in which Pike County residents call 911, a prompt and efficient exchange of information with the dispatcher can be a life-saver. That’s the theory behind advanced...
KNOXVILLE FIRE AND RESCUE UPGRADING COMMUNICATIONS TO STAY CONNECTED (IA)
Knoxville Fire and Rescue has announced the acquisition of FirstNet phones and digital service for the department. FirstNet is a nationwide public safety broadband network, designed to support hospitals and other emergency care teams. Their mission is to deploy,...
Campbell supervisors move to join regional board, expect improvements to public safety radio system (VA)
RUSTBURG — After months of discussions, and the vocal backing of Campbell County public safety officers, law enforcement and emergency service crews, the Campbell County Board of Supervisors approved moving forward with efforts to become a part of the Regional...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
PARTNERS
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.



