MINNEAPOLIS (WCCO) — After the deadliest year of homicides in more than 25 years in St. Paul, police there are changing the way they respond to certain kinds of emergency calls. The Emergency Communications Center will no longer send officers to low priority...

CLINTON, Iowa (KWQC) - Two bills making their way through the Iowa state House and Senate would reclassify 911 dispatchers as first responders in Iowa. Federally, 911 emergency dispatchers are classified as clerical workers. "We are the first line of communication for...

KILLINGLY - State police are searching for the driver of truck who damaged sections of the Quinebaug Valley Emergency Communications Center’s recently upgraded parking lot this week. Troopers on Sunday were called to the 1249 Hartford Pike, East Killingly, home of the...

The Kenai Peninsula Borough Assembly will look at an ordinance at their meeting on Tuesday that would cover the cost of funding three new borough dispatch positions.  The total cost according to the ordinance would be approximately $345,000 on an annual basis. In...

Some 12,000 9-1-1 dispatchers, social workers, health and hospital workers, nurses, park workers, janitors, clerks and roads and maintenance workers -- among others -- represented by Service Employees International Union Local 521 plan to go on strike Friday unless...

SAN ANGELO — The San Angelo Fire Department will perform a test of the emergency alert system at 10 a.m. Tuesday by phone calls.  On Tuesday, Feb. 25, the alerts will be sent out over landlines using reverse 9-1-1 and will also be posted...

MEDFORD, Ore. — Friends, family and law enforcement extended family are mourning the death of a longtime Oregon State Police Dispatcher Dina Rudesheim who died earlier this month. Law enforcement in Jackson County took to the police airwaves to honor her with an...

OWENSBORO, Ky. (2/24/20) — Owensboro-Daviess County Central Dispatch has implemented a new technology designed to improve notification of fire incidents to the Owensboro and Daviess County fire departments as well as Daviess County Volunteer Fire Departments....

The North Texas Emergency Communication Center (NTECC) has upgraded its systems, and officials said the improvements have helped the center perform at a higher level. During Tuesday night’s City Council meeting, Terry Goswick, NTECC executive director, gave the...

SALT LAKE CITY (KUTV) — Salt Lake City’s 911 director is calling for answers on what caused this weekend’s outage. Nearly all day on Saturday, some people calling for help in an emergency could not get through. “Depending on your carrier, you called 911 and you would...

KNOXVILLE, Tenn. (WATE) — Major progress to report at the future home of the Knoxville Public Safety Complex. As WATE 6 On Your Side has reported, the City of Knoxville is investing $40M to reconstruct vacant buildings on the former Tennova hospital...

WASHINGTON, February 25, 2020 – In the wake of the D.C. Circuit court's decision to uphold the substance but remand three elements of the Federal Communications Commission’s 2017 net neutrality decision, the FCC issued a notice seeking public comment. [...] But in...

FAIRFIELD TWP. - The mayor and council will hold public hearings and final votes on several proposed ordinances, including a $960,000 bond ordinance to finance computer hardware and software, a police radio system and a 9-1-1 system, at their meeting Monday, Feb....

The phones at the Warren County emergency dispatch center were ringing nonstop on the morning of Feb. 7 as a snow and ice storm wreaked havoc in the region. The call that county dispatcher Lydia Hayes received late that morning that initially seemed like a wrong...

SALT LAKE CITY — In many areas across the state from Saturday through Sunday, emergency dispatchers and police departments let the public know that 9-1-1 wasn't working on some mobile devices. "We learned about it yesterday [Saturday] that 9-1-1 didn't appear to...

More and more 911 dispatch centers and county emergency management agencies in the state have implemented a system for users to contact 911 through text message – but the capability isn’t available everywhere. Greg Leathers, the director of Greene County Emergency...