MADISONVILLE, Ky. (3/28/20) — Madisonville Police Department dispatcher Kaleb M. White is among 22 law enforcement dispatchers who graduated Wednesday from the Public Safety Dispatch Academy at the Kentucky Department of Criminal Justice Training. The graduates hail...

When public health emergencies threaten our communities and pose special challenges, like the current COVID-19 pandemic, the first responder family, including law enforcement, fire, EMS and 9-1-1 telecommunicators, must prepare their response. In addition to...

EOC plans to request people who test positive for COVID-19 sign waivers to allow release of information to dispatch and law enforcement The Grant County Health Department plans to ask those who test positive for the new coronavirus to voluntarily share that...

Detroit, Michigan, USA – 2016: A Detroit Police car parked in front of the Renaissance Center, world headquarters for GM in downtown Detroit. A man who worked for the Detroit Police Department’s Emergency 911 system has died from the coronavirus, officials said...

Even before first responders arrive on the scene, a 911 dispatcher will determine if a possible exposure risk to coronavirus exists. Dispatchers at Monroe County Central Dispatch are asking more questions to determine if patients in need of medical help might have...

The Arkansas Division of Emergency Management is urging families statewide to sign up for Smart911 to enable coronavirus awareness for 9-1-1 and emergency responders. Smart 911 is a free service allowing people to submit their personal medical information to...

Hendersonville Mayor Jamie Clary and Sumner County Mayor Anthony Holt joined several other city and county mayors on Friday in declaring separate state of emergencies in the wake of the COVID-19 pandemic. Tennessee Gov. Bill Lee signed an emergency declaration on...

JOHNSON CITY, Tenn. — Five-million dollars in state funds proposed to renovate a historic courthouse in Johnson City survived the last round of cuts as lawmakers rushed to pass a state budget amid concerns about the coronavirus. Members of the Tennessee General...

HURON COUNTY — When someone calls for Huron County emergency services, they speak with a dispatcher located in their Bad Axe office to either talk them through a situation or call the police or fire department. Those people on the other end of the line go through a...

WRENTHAM -- Email, phones and the internet have become the mode of keeping the town’s operations going in the midst of the COVID-19 coronavirus crisis. In an effort to help slow the spread of the virus, “and to promote the practice of social distancing,” all of the...

Two 911 Communicator shift partners of the DeKalb Emergency Communications District have been commended for their exemplary performance in handling an influx of emergency and non-emergency calls on a night of heavy rain and flooding last month. Stephanee Wright and...

Tim Tenyeck’s day at work as a 911 dispatcher took a sudden turn when a women called with a weird question. She wanted to order pizza and he quickly realized that she must’ve dialed the wrong number. But the woman on the other side, Tiffany Urban, had done...

PHOENIX (3TV/CBS 5) – The Arizona Department of Public Safety is now lead by Col. Heston Silbert. Officials with the department confirmed Thursday that Silbert has officially taken over in the role as director of DPS. The former director, Col. Frank Milstead will...