A judge has dismissed all charges against three Greene County emergency officials accused of obstructing the investigation into a 911 dispatcher who refused to send an ambulance to a dying woman.

The only remaining original Ottawa County dispatcher planned to quietly retire after nearly 40 years. But her loved ones had their own plan. READ FULL ARTICLE

HUBBARD COUNTY — A 13-year-old girl has received an award from Hubbard County emergency personnel for her bravery after her mother suffered a medical emergency while driving on Sept. 28, along State Highway 200 near Kabekona. According to a release from Hubbard County...

Not only was there a deadly officer-involved shooting on a golf course, but there were also two other terrible incidents in which persons died after being struck by cars that day. But through it all, the Fontana Police Department’s dispatch team remained calm,...

SALEM — Salem police have announced the launch of the Prepared Live app in their dispatch center. The app will enable their 9-1-1 team to live stream and receive other information from mobile callers in real-time.

All public-safety answering point (PSAPs) in the state of California will complete the transition from legacy 911 technology to an IP-based next-generation 911 (NG911) platform by the end of next year, if the new target schedule for the migration is realized. READ...

The Jefferson County Communications Center Authority Board of Directors recently agreed to provide emergency communications services for neighboring Clear Creek County. 

NEW BUFFALO, Mich. (AP) — A 911 call center on Monday took some responsibility for an Amtrak train derailment last week in southwestern Michigan, saying it misidentified a crossing and contacted a different railroad to warn that a car was stuck on tracks.

An older Milwaukee woman says she was outraged after calling 9 1 1 to report carjacking and was told there would be no police response

A small team did their best to juggle a wave of calls and radio transmissions simultaneously. Despite their best efforts, many callers’ questions went unanswered.   READ FULL ARTICLE

After a nationwide assessment of 200-plus applicants, the Association of Public-Safety Communications Officials International (APCO International) has chosen Melvin (Mel) Maier as its new executive director. Maier was already on staff as APCO’s chief technology...

CHARLESTON, W.Va. (Legal Newsline) - The parents of a five-week-old infant who can sue a West Virginia county for what they claim is a 911 dispatcher’s bad advice to drive the baby to a hospital instead of waiting for an ambulance to arrive.

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The next year will see some important steps forward as Arlington County looks to uncouple law enforcement from its response to homelessness and behavioral health crises. In 2024, the county will implement new protocols and a call system to ensure people experiencing...

 June 27, 2022, around 1:44 a.m., a man lost in the desert outside Tucson, Arizona called 911. An emergency services dispatcher for Pima County answered. The man, clearly distressed, tried to describe his surroundings and explain that he was lost, wet and freezing....

Both firefighters and dispatchers certainly deserve to get a pay raise. Firefighters are ready to charge into a burning house to save someone at the drop of a hat. Several county firefighters are also paramedics, so they are usually the first people you will be there...

“The text read, ‘this is Akron, we got a 911 call, is everything okay?’ And then she literally responds back with ‘help’ and the address,” Capt. David Laughlin with the Akron Police Department told WJW. Police told WEWS they were able to locate the woman who called...

In the past 48 hours, there have been two public safety alerts regarding 911 outages in the area.

BANGOR --Soon, when you dial the Penobscot Regional Communications Center's non-emergency line, artificial intelligence will answer the phone. The hope is that the system will help to ease the workload for the understaffed dispatch center, which took more than 68,000...

Washington, D.C. — Representatives Norma J. Torres (CA-35) – the first former 9-1-1 dispatcher to serve in Congress – and Brian Fitzpatrick (PA-01) – a former FBI Special Agent and federal prosecutor – announced the reintroduction of the bipartisan 9-1-1 Supporting...