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911 dispatcher fired after arrest for voyeurism at Lowe’s in Greenwood,authorities say (SC)
GREENWOOD, SC (FOX Carolina) – Greenwood police said a man was arrested after he was accused of using a mirror under a stall in the men’s bathroom. Police said it happened Tuesday at the Lowe’s on the 72 Bypass. Police said the victim saw a mirror being slid under the...
The FirstNet Network Expands Across Maryland, Advances Public Safety Communications Capabilities (MD)
ANNAPOLIS, Md., June 24, 2020 – Maryland’s first responders are getting a major boost in their wireless communications with the addition of new, purpose-built FirstNet cell sites and other network enhancements statewide. This new infrastructure is a...
NENA NG9-1-1 Data Flow Information Document Available for Public Review & Comment
51 minutes ago (0 Comments)Posted by: Chris NussmanIn the evolving environment of Next Generation 9-1-1, the data received will change and come from different sources. This document seeks to inform on E9-1-1 and NG9-1-1 data flow issues and identify at least a few transition issues for additional consideration.
Members of the authoring Working Group can download the document and submit comments by going here and then selecting “Add a Comment” from the “Edit” icon.
All others may download the document and submit comments by going here and then selecting “Add a Comment” from the “Document Actions” icon.
Please complete all requested data and “Save,” or, if submitting multiple comments, select “Save and Add Another.”
If submitting a substantial number of substantive comments and/or edits, commenters may add a single comment in NWS Comment Manager and attach an edited version of the document containing tracked changes. To do this, scroll down to “Add Supporting File” on the comment page and select the file you have edited.
If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them in one comment and list the page and line number for each. For example:
Page 22, Line 761: correct muse to most
Page 51, Line 905: correct Maine to main
If the correction is within a table, provide the table name and page number of error and specific details of change
All comments are due by August 7. You may contact the NENA Committee Resource Manager with any questions or concerns.
7 in 10 Public Safety Agencies See Need to Speed Up Mobile Technology Adoption: Study
Public safety agencies globally will increasingly adopt mobile technologies to continuously improve workflows and community relations within the next five years according to a study by Zebra Technologies Corporation. The final of Zebra’s three-part Future of Field...
Public Safety Committee votes to revisit current emergency communications system while searching for replacement (TN)
Readers may remember that the Hawkins County emergency communications equipment has been experiencing some major malfunctions since the issues first began off and on in the beginning of November and the system went completely offline on Dec. 18. Since then, the...
Improving Public Safety Communications in the 800 MHZ Band
An unpublished Rule by the Federal Communications Commission on 06/25/2020. Once it is published it will be available on this page in an official form. Until then, you can download the unpublished PDF version.
Casper-Natrona County Public Safety Communications Center reminds community about online emergency forms (WY)
CASPER, Wyo. (Wyoming News Now) Casper-Natrona County Public Safety Communications Center wants to remind the community about two forms that help first responders. One of the forms is for community members with disabilities or members who are caretakers for them....
911 Dispatcher Tells Threatened Drivers That Democratic Mayor Gave Orders to Stand Down (OH)
The liberal Democratic mayor of Columbus, Ohio allegedly gave explicit instructions for the police to stand down in the face of violent protesters. Drivers kept calling 911 as they were surrounded by the protesters, with some even laying across the hoods of the cars....
9-1-1 working group appointed (AK)
Eleven people representing rural and urban emergency entities, and the Alaska Legislature have been appointed to a working group to make recommendations on a proposal to centralize the state’s 9-1-1 response center. The 9-1-1 and Dispatch Consolidation Working Group...
Ladies and gentlemen, welcome to the ROCCC (MA)
After months of construction and even more months of planning, the new Regional Old Colony Communications Center opened its doors on June 10. The expanded center, paid for with state grants, will provide 911 dispatch services for Dubxury, Halifax, Plympton, Rochester...
2019 American Heart Association Focused Update on Systems of Care: Dispatcher-Assisted Cardiopulmonary Resuscitation and Cardiac Arrest Centers
Survival after out-of-hospital cardiac arrest requires an integrated system of care (chain of survival) between the community elements responding to an event and the healthcare professionals who continue to care for and transport the patient for appropriate...
County Commissioners Approve 2 -Year Contract With 9-1-1 Dispatchers (OR)
BEND, OR -- The Deschutes County Commissioners have approved a new, two-year labor contract with 9-1-1 dispatchers. The agreement takes effect July 1st and continues through June 2022. The contract includes a 2-and-1-half-per cent Cost of Living Adjustment known as...
Some Verizon Wireless customers reporting service issues, to be resolved soon (VA)
HARRISONBURG, Va. (WHSV) - As of Monday night, some Verizon Wireless customers throughout the Shenandoah Valley are experiencing problems with their cell phone service. The Harrisonburg-Rockingham Emergency Communications Center confirmed Verizon Wireless is working...
Spring field, Clark County resume negotiations about combined 9-1-1 dispatch center (OH)
CLARK COUNTY — The City of Springfield and Clark County have come back to the table to talk about both entities taking part in a new combined 9-1-1 dispatch center. The idea has been in the works since the 1990′s, and over the years – negotiations have fallen...
Grand jury released investigation results of Oakland Police Department’s 911 calls response times (CA)
OAKLAND, Calif. (KRON) – On Monday, a grand jury released the results of an investigation into a complaint regarding an East Bay police department’s response time in answering 911 calls. The Oakland police 911 Communications Center is a center in...
Holbrook Regional Emergency Communications Center buries time capsule (MA)
The Holbrook Regional Emergency Communications Center buried a time capsule on June 12 in the HRECC’s new building, to be opened by staff members in 30 years, Director Steve Hooke recently said. Members of the HRECC added items to the time capsule, which then was...
NENA Cancels 2020 In-Person Annual Conference, Announces Virtual Event
NENA Cancels 2020 In-Person Annual Conference, Announces Virtual Event
1 hour ago (0 Comments)Posted by: Chris NussmanNENA announced today that it has cancelled its in-person 2020 Annual Conference & Expo and is replacing it with an online event due to public-health and safety concerns related to the coronavirus (COVID-19) pandemic. The face-to-face event was originally scheduled to be held in June in Long Beach, California, before being postponed to September. However, given the still-uncertain trajectory of the pandemic, and considering that conference participants would be coming from all over the country and around the world, NENA concluded that cancelling the in-person meeting was the only safe and responsible action.
NENA is working with speakers, sponsors, and industry partners to deliver a virtual event during the week of September 21. Registration information, exact dates, and industry-partner opportunities will be announced soon.
“We are so disappointed to cancel the in-person conference, as it is truly one of the highlights of the year for so many, both professionally and personally,” said NENA’s CEO, Brian Fontes. “But that doesn’t change our dedication to educating our members and improving 9-1-1, thus we look forward to the online event as a new way to connect with and learn from each other during these unprecedented times.”
If you are a #NENA2020 registrant, speaker, or exhibit coordinator, stay tuned for an email containing further event-cancellation details specific to you.
Communications director urges residents to not hesitate to call 911 (NE)
Determining when its appropriate to call 9-1-1 can be challenging at any time, but with the ongoing coronavirus pandemic, people seem to be even more uncertain. The best rule of thumb is “don’t wait until it’s too late.” Scotts Bluff County 9-1-1 communications...
New 9-1-1 call technology comes to Virginia (VA)
The Virginia Information Technologies Agency (VITA) announced in a release that its Integrated Services Program (ISP), in coordination with Fairfax County Public Safety, has launched Next Generation 9-1-1. The new NG9-1-1 system is built on an internet network that...
Basic Public Safety Dispatch Academy (CA)
Course Information MVC offers a 120-hour public safety dispatch course in conjunction with the Riverside County Sheriff's Department and POST. This course provides basic training for entry-level law enforcement dispatchers and complaint desk telephone operators....
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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