West Monroe police officer Brittany LeJeune takes a phone call to the police department, speaking through a headset while facing four computer screens stacked like a wall above her. Sitting behind her in the same room, two 911 dispatchers receive emergency calls for a...

GREEN COVE SPRINGS – The of County Commissioners is looking at the purchase of three buildings for $8.7 million. The county has been working to navigate the federal and state pathways of the CARES Act to get funding to local nonprofits, businesses and individuals....

CRANBURY - V-COMM, a leading telecommunications engineering firm, was hired by Cape May County to continue the expansion of the county’s 700 megahertz (MHz) Project 25 (P25) system, in conjunction with New Jersey’s Public Safety Interoperable Communications...

This week we have Andrew Cafaldo, a 911 Dispatcher and Volunteer EMT in Ulster County NY. Andrew shares with us how he came to be in Emergency Services and what it is like to be on the other end of a 911 call or treating someone in need as an EMT. This was a great...

DISPATCH EXCELLENCE. When an emergency happens, most of us reach for the nearest phone. On the other end of that 911 lifeline is a dispatcher. As the first line in any emergency response team, these trained communicators must extract information from the frantic...

HYNDMAN — First responders in Hyndman are getting a major boost in their wireless communications with the addition of a new, purpose-built FirstNet cell site that AT&T turned on last week. The new site, announced in July 2018, is a part of the FirstNet network...

On Tuesday, Nov. 3, voters will be asked whether or not to pass a bond in the amount of $6.5 million to fund several projects as part of the Town’s capital improvement plan. Of these projects is a $2.2 million request to fund “communication infrastructure...

The St. Mary’s County Sheriff’s Office regrets to share the news that Norman Alexander Pilkerton Jr. passed away on Saturday, Oct. 24, 2020, at the age of 81. Pilkerton worked for the St. Mary’s County Sheriff’s Office as a 911 emergency dispatcher for 34...

The San Ramon City Council is set to talk about the status of the City Hall renovation Tuesday evening, during which time city officials will also dedicate time to discussing the ongoing Public Safety Building Complex project. The City Hall reconfiguration is...

Delta County Commissioners, at the recommendation of Delta County Sheriff Mark Taylor, voted unanimously to pass resolution elevating county 911 dispatchers to the status of first responders. The federal government under its Standard Occupational Classification System...

MUNCIE, Ind. — Delaware County 911 dispatchers are receiving a little help from their friends during what authorities hope will be a short-lived COVID-19 crisis. Last Friday, Paul Singleton, director of the Delaware County Emergency Communications Center,...

From mountainous areas to forested landscapes and pristine oceanside communities, North Island 9-1-1 is Island decision making for Island solutions. For 25 years the North Island 911 Corporation (NI911) has supported local residents when they needed it most. NI911...

BIRMINGHAM, Ala. (WBRC) - People in Tuscaloosa County now have another way to alert 9-1-1 that there’s an emergency. Rod Coleman, Tuscaloosa County’s 9-1-1 Director told WBRC that dispatchers are using technology allowing people to text 9-1-1 for emergencies and not...

One week after reviewing a facilities master plan, which included a recommendation for the renovation of sheriff’s office infrastructure, the Humboldt County Board of Supervisors voted unanimously to declare a facilities’ emergency over the state of the county’s 911...

NENA announced today that it has cancelled its upcoming in-person events ? the NG9-1-1 Standards & Best Practices Conference (originally planned for January ?21) and 9-1-1 Goes to Washington (originally planned for February ?21) ? due to the ongoing public-health and safety concerns related to the coronavirus (COVID-19) pandemic. NENA is exploring the possibility of hosting a virtual 9-1-1 Goes to Washington in February of 2021 and looks forward to resuming the in-person Standards & Best Practices Conference in January of 2022.

Nova Scotia's Emergency Management Office is about to test a new system that will push its 911 phone service into the 21st century.  Next-Generation 9-1-1 is a digital system that not only accepts voice calls, it will also allow emergency crews to better locate...

Berrien County’s 911 Telecommunicator of the Year is Melissa Hensley. During a meeting of the Berrien County Board of Commissioners this week, Hensley received the honor with the 911 Advisory Board’s Jack Fisher saying she helped save a life by staying calm during a...