WASHINGTON - A D.C. mother and her family are calling for transparency after a recently released 9-1-1 audio recording confirmed that the dispatcher made a mistake and sent help to the wrong address. That emergency, which took place about five months ago,...

EAST BRUNSWICK, NJ - The Township of East Brunswick has partnered with CivicReady for all Emergency and Township Notifications. The CivicReady Mass Notification System is a free communication service available to keep our residents, business owners, and the...

NEW HAVEN, Conn. — Emergency responders in New Haven are mourning the loss of a 9-1-1 dispatcher. Angela Yoxall-Hurlburt dedicated her life, to helping others. "She did her job with such eagerness, and such passion, it was infectious," said Erika Bogan, a New Haven...

Calls for service dispatched by the Garland County 911 Communications Center to first responders have increased since the county began dispatching volunteer fire departments in March 2019, the county's Office of Emergency Management told justices of the peace last...

SACRAMENTO, Calif. — Nine people at a Sacramento County fire dispatch center have tested positive for COVID-19, officials said Friday. The outbreak happened at the Sacramento Regional Fire/EMS Communications Center, Executive Director Tyler Wagaman said in a...

PORT ANGELES – The local police and fire dispatchers are being heralded for work helping administer CPR to those who call 911. Peninsula Communications, or PenCom, implemented Resuscitation Quality Improvement® Telecommunicator in August last year. The program...

County officials honored employees at 911 Communications Center for their work during a shooting rampage in Coffee County that left three dead and several wounded. During the Nov. 10 county commission meeting, county commissioners recognized the employees of the...

CONWAY, SC (WMBF) - Horry County’s 911 center and emergency operations department will be under the same roof soon. Officials broke ground on a new Emergency Operations and Communications Center Thursday afternoon. Horry County will spend $16 million on the 43,600...

It’s a stressful job being a 911 dispatcher listening to distressing calls all day, but two Denton dispatchers say they’ve learned how to handle it after more than 10 years of service. The city of Denton’s Public Safety Communications Division of 28 people receives...

PATERSON — In an effort to salvage a $7.2 million boondoggle, city officials are now pursuing plans to convert a South Paterson industrial building into a public safety communications center. The city's original goal had been to use the building as a...

The Metro Nashville Community Oversight Board will research hiring practices at the city's police department and 911 calls the agency receives related to mental health.  The research comes at the request of two groups: anti-racism coalition Nashville Organized...

A dispatcher with the Tulsa Police and Fire Departments died on Tuesday following complications from the novel coronavirus. Joey Phillips, who started with the police department in 1997, was 52, according to a Facebook post by the Tulsa Police Department. “It is with...

LIHU‘E — County dispatchers moved into a newly renovated communications center at the Lihu‘e Kaua‘i Police Department headquarters Wednesday. For the past three months, as renovations and upgrades were underway, dispatchers worked from a temporary location while...

FOXBOROUGH, Mass. (WJAR) — A regional dispatch center opening in Foxborough has the technology to pinpoint a callers exact location, whether in a moving car or in the middle of a parking lot. Nestled on a hill in the middle of F. Gilbert Hills State Forest, the...

Will the city of Ripon’s communication center be dispatched to Fond du Lac County in 2021? That is a question that could be answered Monday during the Common Council’s next meeting. The topic, which first came to the council in August, took up the majority of last...