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AREA 911 DISPATCHED LAUDED FOR TELE-CPR EFFORTS (WA)
PORT ANGELES – The local police and fire dispatchers are being heralded for work helping administer CPR to those who call 911. Peninsula Communications, or PenCom, implemented Resuscitation Quality Improvement® Telecommunicator in August last year. The program...
Dispatchers praised for poise during shooting rampage (TN)
County officials honored employees at 911 Communications Center for their work during a shooting rampage in Coffee County that left three dead and several wounded. During the Nov. 10 county commission meeting, county commissioners recognized the employees of the...
Public safety transitioning to LTE-based solutions, but PTT timetable still unclear, speakers say
Public-safety users are benefiting from the data-oriented capabilities enabled by LTE on trusted networks today and also will transition voice communications to the broadband platform, although the timetable for this change remains unclear, according to experts...
Version 3 of the NENA i3 Standard for NG9-1-1 Available for 2nd Public Review & Comment
The NENA i3 Standard for Next Generation 9-1-1 provides detailed functional and interface specifications for Next-Generation 9-1-1 (NG9-1-1) and serves as the foundation for NENA’s suite of NG9-1-1 standards. As this is a 2nd public review, only the...
Horry County breaks ground on new Emergency Operations and Communications Center (SC)
CONWAY, SC (WMBF) - Horry County’s 911 center and emergency operations department will be under the same roof soon. Officials broke ground on a new Emergency Operations and Communications Center Thursday afternoon. Horry County will spend $16 million on the 43,600...
Stressful yet rewarding: Dispatchers have learned to keep calm during hard calls (TX)
It’s a stressful job being a 911 dispatcher listening to distressing calls all day, but two Denton dispatchers say they’ve learned how to handle it after more than 10 years of service. The city of Denton’s Public Safety Communications Division of 28 people receives...
Paterson scraps $7.2M business hub plan, looks toward public safety communications center (NJ)
PATERSON — In an effort to salvage a $7.2 million boondoggle, city officials are now pursuing plans to convert a South Paterson industrial building into a public safety communications center. The city's original goal had been to use the building as a...
After hire of Nathan Glass at MNPD, oversight board to research department’s hiring practices (TN)
The Metro Nashville Community Oversight Board will research hiring practices at the city's police department and 911 calls the agency receives related to mental health. The research comes at the request of two groups: anti-racism coalition Nashville Organized...
Oklahoma dispatcher dies from coronavirus complications
A dispatcher with the Tulsa Police and Fire Departments died on Tuesday following complications from the novel coronavirus. Joey Phillips, who started with the police department in 1997, was 52, according to a Facebook post by the Tulsa Police Department. “It is with...
In rural Pennsylvania, FirstNet plays important role in pandemic response
By Bruce Fitzgerald, Senior Public Safety Advisor, First Responder Network Authority In Hazleton, a small city with a population of 25,000 nestled in the rural…
The post In rural Pennsylvania, FirstNet plays important role in pandemic response first appeared on All Things FirstNet.
KPD Dispatch’s undergoes complete renovation (HI)
LIHU‘E — County dispatchers moved into a newly renovated communications center at the Lihu‘e Kaua‘i Police Department headquarters Wednesday. For the past three months, as renovations and upgrades were underway, dispatchers worked from a temporary location while...
Regional dispatch center opens in Foxborough (MA)
FOXBOROUGH, Mass. (WJAR) — A regional dispatch center opening in Foxborough has the technology to pinpoint a callers exact location, whether in a moving car or in the middle of a parking lot. Nestled on a hill in the middle of F. Gilbert Hills State Forest, the...
Decision on future of dispatch center could come Monday (WI)
Will the city of Ripon’s communication center be dispatched to Fond du Lac County in 2021? That is a question that could be answered Monday during the Common Council’s next meeting. The topic, which first came to the council in August, took up the majority of last...
New 911 Regulations: Yes, These Apply to Your Organization
Compliance for Kari’s Law and RAY BAUM’S Act, newly enacted 911 regulations, is mandatory for any business that uses a phone system with more than one phone line. Failure to comply could result in legal liabilities, yet many organizations aren’t aware of their...
Chicago debates idea of pairing cops with mental-health professionals for some 9-1-1 responses (IL)
CHICAGO (WBBM NEWSRADIO) — Mental health advocates and experts are increasing pressure on the Lightfoot Administration to scrap its plan for teaming police officers with mental health professionals on 9-1-1 calls. Several aldermen have proposed a system under...
County approves new inmate contract, first reading of water service fee (KY)
McLean County approved a bid with Muhlenberg for a new inmate contract during the Nov. 12 McLean County Fiscal Court meeting. The court also held a first reading for the $5 water service fee to pay for 9-1-1 services. Additionally, the county held its first reading...
Next Generation 911 will make responses faster, community safer: Sudbury police (Canada)
Rushing to catch up in a digital age, emergency services personnel in Greater Sudbury are poised to make up a great deal of ground in the next couple of years with the implementation of Next Generation 911, or NG911. Paul Notman, manager of communications and...
Veteran New Haven dispatcher, 36, dies suddenly (CT)
NEW HAVEN — An eight-year veteran fire dispatcher for the city died suddenly at the age of 36, according to her obituary. Angela Yoxall Hurlburt was born in New Haven on May 23, 1984. She died Monday at Yale New Haven Hospital. The cause of death was not immediately...
Commissioners approve spending for remote emergency dispatch system (ID)
BONNERS FERRY — According to county records, Boundary County commissioners approved $30,000 in spending to acquire a remote dispatch system amid COVID-19 concerns. A remote dispatch system’s approval occurred on Nov. 1 at a board of commissioners meeting due to recent...
PA county public safety department moves some staff to remote work to protect dispatchers
CRAWFORD COUNTY, Pa. — With the dramatic rise in COVID-19 cases in the county over the past few days, the Crawford County Department of Public Safety is making temporary staff changes. Emergency management, the coroner's office, and mapping and...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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