LIHU‘E — County dispatchers moved into a newly renovated communications center at the Lihu‘e Kaua‘i Police Department headquarters Wednesday. For the past three months, as renovations and upgrades were underway, dispatchers worked from a temporary location while...

FOXBOROUGH, Mass. (WJAR) — A regional dispatch center opening in Foxborough has the technology to pinpoint a callers exact location, whether in a moving car or in the middle of a parking lot. Nestled on a hill in the middle of F. Gilbert Hills State Forest, the...

Will the city of Ripon’s communication center be dispatched to Fond du Lac County in 2021? That is a question that could be answered Monday during the Common Council’s next meeting. The topic, which first came to the council in August, took up the majority of last...

CHICAGO (WBBM NEWSRADIO) — Mental health advocates and experts are increasing pressure on the Lightfoot Administration to scrap its plan for teaming police officers with mental health professionals on 9-1-1 calls. Several aldermen have proposed a system under...

McLean County approved a bid with Muhlenberg for a new inmate contract during the Nov. 12 McLean County Fiscal Court meeting. The court also held a first reading for the $5 water service fee to pay for 9-1-1 services. Additionally, the county held its first reading...

Rushing to catch up in a digital age, emergency services personnel in Greater Sudbury are poised to make up a great deal of ground in the next couple of years with the implementation of Next Generation 911, or NG911. Paul Notman, manager of communications and...

NEW HAVEN — An eight-year veteran fire dispatcher for the city died suddenly at the age of 36, according to her obituary. Angela Yoxall Hurlburt was born in New Haven on May 23, 1984. She died Monday at Yale New Haven Hospital. The cause of death was not immediately...

BONNERS FERRY — According to county records, Boundary County commissioners approved $30,000 in spending to acquire a remote dispatch system amid COVID-19 concerns. A remote dispatch system’s approval occurred on Nov. 1 at a board of commissioners meeting due to recent...

CRAWFORD COUNTY, Pa. — With the dramatic rise in COVID-19 cases in the county over the past few days, the Crawford County Department of Public Safety is making temporary staff changes. Emergency management, the coroner's office, and mapping and...

Assemblyman Steve Hawley weighed in on this situation, calling it "shameful" that the state is holding these funds that are "earmarked and due to our counties to be used for public safety locally." Hawley said he sent a letter to Gov. Cuomo on Oct. 20 asking him to...

ABERDEEN, MISS. (WCBI) – Emergency vehicles converged on Aberdeen Elementary School this morning, but there was no crisis. Instead, it was a chance for children to see and hear from those who protect and serve their community. First Responders Awareness Day gave...

GREEN BAY, Wis.(WFRV)- For one week, Brown County has been using a new operating system called FLEX. “FLEX is our computer aided dispatch system, which is kind of the heart of the operation,” said Cullen Peltier Director of Public Safety Communications for Brown...

A La Porte County 911 dispatcher is hailed a hero after delivering her first baby over the phone. Melissa Elder has only been a La Porte County 911 dispatcher for about a year now. To successfully aid a couple in giving birth and help them administer CPR, she says, is...

Mineral County Sheriff Mike Toth is lobbying for new equipment for the county's 911 center. The current equipment at the 911 emergency call center, known to most as ‘dispatch’, at the Mineral County Sheriff’s Office was installed in 2008. “It’s on life support,” Toth...

BATAVIA — Genesee County is almost at full strength among its Emergency Dispatch Center staff, with one vacant part-time dispatcher position expected to be filled in about a week. COVID-19 and its potential impact on staffing is never far from the administration’s...

Mayor Ted Wheeler, who serves as police commissioner, Monday said he’s asked the police chief and director of 911 emergency communications to provide him with data on police response times to emergency calls before the end of the year as he fields complaints from...

The Lower Rio Grande Valley Development Council (LRGVDC) is one step closer to becoming a 9-1-1 Emergency Communication District (ECD) after the city of Pharr recently approved a resolution in support of its creation.   “It’s a benefit to everyone,” said Eleazar...