FALMOUTH, Maine — Lee Ruby, a dispatcher with the Falmouth Police Department, gets more than a dozen calls a day from people, mostly elderly, who may have been the target of a scam. 'My grandson just called me and said he was in jail, he's stranded needs money,' said...

The Ripon Common Council put the decision of whether to transfer the city’s dispatch center to Fond du Lac County on hold Monday night during an emotion-filled meeting. After seven members of the Ripon Guardian Ambulance Service spoke during the public communications...

A staffing shortage is taking a toll at Luzerne County 911, according to county Executive Director Fred Rosencrans. “Are we having morale issues? Absolutely. I don’t see any way to fix it anytime soon. We’re doing the best we can and trying to work with the staff the...

Bessemer — The Gogebic County Board of Commissioners on Tuesday approved a resolution for a license agreement with the state of Michigan to place emergency management communications equipment on state towers. The Michigan Public Safety Communications Systems...

Harrisburg, PA – Today, the Wolf Administration will begin using the national Wireless Emergency Alert (WEA) system to provide important public messages about the COVID-19 pandemic. WEA is a national public safety system that allows customers who own compatible...

The Delta County Sheriff’s Office is pleased to announce that on Wednesday, October 21, 2020; the Delta County Board of County Commissioners voted unanimously to pass resolution 2020-R-026, to elevate Delta County 911 Dispatchers to the status of First Responders in...

A 38-member task force created by Mayor Levar Stoney in July after months of ongoing demonstrations calling for police accountability and a racial reckoning has delivered its final recommendations to “reimagine public safety.” The 15 recommendations include...

As the Coweta County Sheriff continues to face the demands of a growing county, all dispatch duties will now shift entirely to Coweta 911. The idea to migrate the calls to 911 exclusively has been discussed for several years but it is finally becoming a reality. In...

The Federal Communications Commission (FCC) on Tuesday formally denied the request by Chinese telecommunications group ZTE to remove the agency’s designation of the company as a national security threat.  The denial comes months after the FCC formally designated...

BELLEFONTE — There’s going to be a change at the top of Emergency Communications in Centre County. At Tuesday’s Centre County Salary Board meeting, it was announced that longtime director Dale Neff is retiring at the end of the calendar year. Following a search, it...

The Seattle City Council’s final $6.5 billion dollar 2021 budget cuts the Seattle Police Department (SPD) and other departments, allocates millions of dollars for community-based alternatives to public safety, replaces the Navigation Team, and expands tiny house...

WASHINGTON (FOX 5 DC) - The Office of Unified Communications publically apologized to a D.C. mother on Tuesday, some five months after a D.C. dispatcher sent crews to the wrong address, delaying the 9-1-1 response time to a cardiac arrest emergency. Sheila Shepperd,...

WICHITA FALLS (KFDX/KJTL) — Throughout the pandemic, first responders have been quick to help those who have contracted COVID-19. On some of those calls, people are suffering from worsening symptoms of the virus too. Dispatch Communications Supervisor Carla Turner...

MONTPELIER — The Capital Fire Mutual Aid System is getting ready to withdraw from the Central Vermont Public Safety Authority even as some of its members attempt to persuade city councils and select boards around the region to invest in upgrading the area’s aging...

The Denton Police Department is launching text updates for 911 callers. According to the Denton Police Department, text messages powered by the SPIDR Tech platform will be automatically sent in English and Spanish when certain incidents are reported by mobile phone to...

DAVIDSON COUNTY — New software could soon allow 911 calls in Davidson County to be processed more efficiently, reducing response times, according to county officials. The Davidson County Board of Commissioners gave staff the go-ahead earlier this month to negotiate a...

By Eric HorngTuesday, November 24, 2020 7:43PMCHICAGO (WLS) -- A Chicago 911 dispatcher died from COVID-19 earlier this month, and now his wife is seriously sick with the same disease. For the Lopez family of Archer Heights, the last few weeks have been...

WAYNE, NJ – A bond ordinance was introduced at the last Town Council meeting for the township to issue $6,560,000 in bonds or notes for financing part of a total of $6,905,000 for “Next Generation 911 radio infrastructure and telephone upgrades for the Police...