Bowling Green’s Medical Center EMS ambulance service has successfully completed the 20-step process to reaccredit its communications center as an Accredited Center of Excellence. The communication center is the 250th emergency dispatch center in the world to attain...

MANCHESTER -- City fire officials and staff at American Medical Response this week are rolling out additional advanced life support (ALS) capabilities, and improvements to Manchester’s 9-1-1 Emergency Medical Services (EMS) system designed to shorten response times...

Beginning at 7 a.m. on December 10, 2020, the Tulare County Sheriff’s Office will implement a new 911 Texting System, which will allow Tulare County residents to text 911 instead of calling, if they are unable to do so in the case of an emergency.  The...

Mountain Valley Emergency Communications Center (MVECC), a regional public safety answering point serving the communities of New Providence, Summit, and Millburn, New Jersey, announces the adoption and implementation of "what3words" location identification technology....

NEW PROVIDENCE, NJ - Mountain Valley Emergency Communications Center (MVECC) -- the regional public safety answering point serving the communities of Summit, New Providence and Millburn -- is set to implement what3words location identification technology. The MVECC is...

Dec. 9, 2020 – Gainesville Fire Rescue’s (GFR) Chief Jeffrey Lane has been awarded the prestigious Chief Harlin R. McEwen Public Safety Broadband Communications Award (Harlin McEwen Award) for his outstanding leadership and contributions...

Hunterdon County’s Communications Division, the 911 dispatch center, was recognized by the Association of Public Safety Communications Officials (APCO) for its “consistent dedication and distinguished service during the COVID-19 pandemic,” Freeholder Matt Holt...

NEW LEXINGTON - One common point of discussion during Perry County Technical Advisory Committee meeting boiled down to one word: training. "They need some training, some help somewhere along the way," said Somerset-Reading EMS Chief Mike Henderson, who sits on the...

GRAND RAPIDS, Mich. — The Kent County Dispatch Authority is launching a new, $25 million digital radio system for police, fire and emergency response personnel that they say will improve communications and enhance public safety. The 800-megahertz radio system replaces...

KENT COUNTY, Mich. — Local police dispatchers have changed their procedures in order to make the emergency process smoother for Emergency Medical Service responders due to this years significant rise in calls about health concerns due to the pandemic.  The Kent...

PORTLAND, Ore. (KOIN) — The tumultuous year in Portland has not only had a major impact on health care providers and frontline workers — 911 dispatchers have also endured the unprecedented challenges of 2020. Between the pandemic, nightly protests, wildfires and an...

MERIDEN — Five months after city leaders said they were aggressively working to alleviate a worker shortage at the city’s Emergency Communications Center, the department is on its way to something close to a full roster, City Manager Timothy Coon said...

CONCORD, NH — NH Enhanced 911 workers have been busy assisting on the phone with the deliveries of four babies in nine days. From Nov. 23 through Dec. 1, they have provided emergency childbirth instructions and helped deliver four babies in New Hampshire. 11/23/20 –...

It’s been a long battle for the City of Red Deer who have been pushing back against consolidating EMS dispatch since the plans were simply recommendations on the Ernst and Young Report in February of 2020. A consolidated EMS dispatch is thought to save province 5...

The Hawkins County Emergency Communications District has operated a computer aided dispatch system for more than ten years. Computer-aided dispatch, also called computer-assisted dispatch, is a method of dispatching emergency services assisted by computer. It may be...

CALEDONIA - Each year, American Legion posts across the region submit nominees or the American Legion Department of New York State Law and Order and First Responder Awards. The annual awards program recognizes police officers, firefighters, corrections officers,...

MARSHALL COUNTY, Ind. – Marshall County Dispatcher, Jim Budd was awarded the Indiana Association of Public Safety Communications Officers Telecommunicator of the Year. This award is only awarded to one Telecommunicator or Dispatcher in the state of Indiana each year...