The second week is of April is annually recognized as National Telecommunications Officer Week.  It is a time to honor the hard working and committed individuals that have chosen emergency communications as their profession. My appreciation for their work is not...

On Wednesday, Jan. 13, the Arlington County Emergency Communications Center (ECC) became one of the first centers in the nation to implement capabilities that allow fire and emergency medical services (EMS) dispatchers and supervisors to deliver critical emergency...

Mountain Valley Emergency Communications Center (MVECC) becomes first public safety answering point in New Jersey and Northeast to accept Incident Related Imagery (IRI) from 9-1-1 callers through Motorola Solutions CommandCentral Citizen Input integration Mountain...

EDWARDSVILLE — Local first responders have formed a committee to look at radio operability issues, according to Madison County Emergency Management Director Tony Falconio. At the Madison County Board’s Public Safety Committee meeting on Monday, Falconio noted issues...

SHEBOYGAN COUNTY, Wis. - A Sheboygan County dispatcher on Thursday, Jan. 14 took a "not so routine" 911 call, helping to deliver a baby over the phone. In a Facebook post, the Sheboygan County Emergency Communications Center said the dispatcher -- identified only as...

DURHAM, N.C. (WNCN) — A first responder raised concerns about staffing at the Durham 911 call center and CBS 17 continues to investigate. The city, which runs the center, said the staffing shortage is due to a COVID-19 outbreak. But CBS 17 is learning there’s...

Ripon’s dispatch center may be staying put after the Ripon Common Council voted 5-3 Tuesday against moving the dispatch center to Fond du Lac County, but it will be brought up again at the next Common Council meeting. That’s because Ald. Jim Werch, who voted against...

A plan to begin consolidating emergency dispatch services has the green light from Niagara Region’s corporate services committee. The project, to bring together the hodgepodge of dispatches for Niagara’s first responders, has been discussed for years and was the...

ST. PAUL —The Minnesota Department of Public Safety Emergency Communication Networks division (DPS-ECN) is learning more about the incident that affected 911 service for residents in eight southeastern Minnesota counties on Monday, Jan. 11. People in Dodge, Freeborn,...

ALBANY — The state Department of Health this week detailed the COVID-19 vaccine plan as New York continues in Phase 1a and begins to serve the initial groups from Phase 1b. Beginning Jan. 11: – Individuals Age 75 and older – First Responders and Support Staff for...

OUISVILLE, Ky. (WAVE) - Kentucky State Police (KSP) is seeking to train and hire 34 full-time and part-time Telecommunicator positions. Jobs are open at 13 post locations across the commonwealth. KSP Telecommunicators handle dispatch duties for Kentucky State...

Marion County Judge John Massey wants the public to know he has a different view of the current situation regarding 911 dispatching services. Unless the cities of Bull Shoals and Flippin pay approximately $21,000 each, the county will no longer provide ancillary law...

LINCOLN, Neb. — A Nebraska news anchor thanked first responders who saved his newborn son and urged parents to learn CPR in an emotional broadcast on Monday night.  1011 NOW Evening Anchor Bill Schammert went on the air Monday to tell the story of...

Pueblo residents with telephone lines will pay about a dollar more each month per phone to fund the city's 911 communications center. Pueblo Police Chief Troy Davenport presented the fee increase to Pueblo City Council on Monday night. Since 2009, the city...

Carriers won’t get more time to meet vertical location, or z-axis, accuracy requirements for cellular devices that are set to take effect in April. The Federal Communications has rejected requests from CTIA and the Association of Public Safety Communication Officials...

ROCHESTER, Minn. - 9-1-1 service is now restored after and 8-county outage that lasted hours. According to Minnesota Emergency Communication Networks, the 9-1-1 outage affected residents in Olmsted, Dodge, Freeborn, Mower, Rice, Steele, Wabasha, and Winona counties....