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Public Safety Telecommunicators Help Rescue Child Stolen by Non-Custodial Parent (ID)
During National Public Safety Telecommunicators Week, the National Center for Missing & Exploited Children (NCMEC) recognizes those who save lives in times of crisis and raises awareness of the hard work and dedication of public safety telecommunicators. On...
Public Safety Dispatcher of the Year – Andrea Medina (CA)
Congratulations to Andrea Medina for being selected as the City of Santa Clara's 2020 Public Safety Dispatcher of the Year. Andrea received multiple nominations for this honor, all with several common themes: courtesy, professionalism, team player, positive and...
911 operators being honored with National Public Safety Telecommunicators Week (NV)
Nearly 1,000 times each day, people in Southern Nevada call 9-1-1 to report a fire or request medical assistance. When a person calls 9-1-1 to report a fire or medical emergency in Las Vegas, North Las Vegas or Clark County, the call is handled by the Combined...
CHIEF’S CORNER: NATIONAL PUBLIC SAFETY 911 DISPATCHERS WEEK (CA)
By Fire Chief Sam DiGiovanna April 13, 2021 (San Diego) -- The National Public Safety Dispatchers Week is celebrated every second week of April each year. This week April 11-17, 2021 aims to honor all 911 Fire/Police/Paramedic Dispatchers & Staff whose work is...
Mansfield Police announce 2020 award winners (OH)
MANSFIELD -- The Mansfield Division of Police was unable to have its annual Awards Banquet due to the COVID-19 Pandemic. However, Chief Keith Porch said he still wanted to recognize officers for all of their hard work. The following officers and civilians were...
The Public-Safety Benefits of oneM2M IoT Standards
In public safety and emergency situations, there are different priorities for people and connected things to communicate with each other and to trigger actions accordingly. This is a complex technical and operational challenge, partly because the scope of connected...
County Recognizes 9-1-1 Dispatchers (PA)
After a trying 2020 and start to 2021, Bucks County is recognizing its dispatchers. This week marks National Public Safety Telecommunicators Week, which honors those who serve as dispatchers. From the emergency communication center in Ivyland Borough, the county’s...
Santa Barbara Police Department Lauds Dispatchers, Animal Control Officers (CA)
In recognition of National Telecommunications Operators’ week and National Animal Control Officers’ week, the Santa Barbara Police Department (SBPD) is acknowledging the hard work and dedication of two of law enforcement’s most critical partners — dispatchers and...
Tulsa County Recognizes 9-1-1 Dispatchers For Their Vital Role (OK)
TULSA COUNTY, Okla. - Dispatchers are often the unsung heroes when it comes to first responders. That's why the second week of April is set aside every year as National Public Safety Telecommunicators Week. Monday, Tulsa County Commissioners issued a...
Roanoke honors Telecommunicator of the Year (VA)
ROANOKE, Va. (WDBJ) - The people who answer the call and send help when there’s an emergency are in the spotlight during National Public Safety Telecommunicators Week. And in Roanoke, the city has recognized its Telecommunicator of the Year. During a ceremony Monday...
9-1-1 dispatchers, the unsung heroes of emergency situations (IN)
LAWRENCE CO. – The unsung heroes of emergencies are 9-1-1- dispatchers, who work behind the scenes and get very little recognition. Whether it is a police, fire, or medical emergency situation, the first person that handles an emergency is call the 9-1-1...
Miami 911 Call Center Workers Honored During National Telecommunicator’s Week (FL)
Bobeth Yates reports all week 911 operators across the country are being honored for their efforts to help save lives. - All week, 9-1-1 operators around the country are being honored for their efforts to help save lives. This is part of National Telecommunicators...
Brevard County Sheriff’s Office Recognizes National Public Safety Telecommunicators Week (FL)
But without question, one of the most important roles in any law enforcement agency is the role of the Telecommunicator that serves as the life-line for our citizens and our Deputies. These amazing men and women are the calming voice that those in need hear when they...
Fairfield Police Recognize Department’s 911 Dispatchers During National Public Safety Telecommunicators Week (CT)
FAIRFIELD — Chief Robert Kalamaras and the Fairfield Police Department wish to recognize the town’s public safety dispatchers during National Public Safety Telecommunicators Week. During the week of April 11-17, public safety agencies take time to reflect on the...
EMERGENCY OPERATORS CELEBRATED (NY)
They’re called “the first calm voice in the dark” and this week 911 dispatchers are being recognized during Public Safety Telecommunicator Week. The individuals who are the first to take a call in an emergency, assess often on-going incidents and clearly communicate...
‘Stay on the line, I’ll tell you what to do next’
Paying homage to our heroes in headsets during National Public Safety Telecommunicators Week National Public Safety Telecommunicators Week (NPSTW), the second week of April, is a chance to honor all our wonderful telecommunications personnel in the public safety...
Alberta RCMP highlights reasons not to call 911 for National Public Safety Telecommunicators Week (Canada)
In recognition of the hard work of Operational Communications Centres (OCC) during the National Public Safety Telecommunicators Week from April 11th – 17th, Alberta RCMP will be highlighting some of the interesting 911 calls they have received in the past year. People...
911 Dispatcher Wins Holiday (OH)
Wood County, Ohio — Monday is the first day of the National Public Safety Telecommunicators Week, an event aimed at thanking behind-the-scenes staff to ensure the safety of the public and first responders. Cpl. Beth Amos, Wayne, Ohio, is a dispatcher for the Wood...
IU lab wins $8 million award in pursuit of 3D tracking of first responders (IN)
Thanks to funding from the Public Safety Communications Research Division of the National Institute of Standards and Technology, the Crisis Technologies Innovation Lab and its partner, KSM Consulting, will administer a series of competitions for companies,...
Surrey’s OCC fielded calls from 305,000 people in 2020, an ‘unusual’ year of fewer such calls (Canada)
Surrey RCMP telecommunications operators last year talked to more than 305,000 people who called for police service, generating more than 200,000 operational files. The call volume is down slightly from the previous year — and it might have something to do with the...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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