SECAUCUS, NJ — The Secaucus Police Department is now the first in the state to be an accredited 911 dispatch center. The Secaucus Police Dept. has been an accredited agency since 2014, but this new program for dispatch started in 2020, and SPD was the first to achieve...

The acts of heroism by members of the Monticello and West Iredell fire departments and the Emergency Communications Center won’t be forgotten by the young man whose life they saved last September. They won’t be forgotten in the public record either, as Insurance...

VANCOUVER, British Columbia, April 28, 2021 (GLOBE NEWSWIRE) -- E-Comm, in close collaboration with its technology partners at TELUS, Avaya, Komutel and NICE, has successfully received and transferred a voice call in a Next Generation 9-1-1 (NG9-1-1) test environment....

Two employees of Aiken County’s Emergency Medical Services Department are among the Palmetto State’s finest. Shona Rich was honored as the South Carolina Emergency Medical Technician of the Year last month during the 2021 South Carolina Emergency Care Symposium at...

Putnam County 911 will look to increase its department by adding two full-time dispatchers. Director Penny Foister said if the employees are included in the county budget this would bring the dispatch staff to 14. Foister said that calls are increasing across the...

OCONOMOWOC — The Common Council is reviewing requests for proposal for an independent study on dispatch services in the city to see what the facts are for keeping local dispatch or switching to Waukesha County Communications. This is the third time the hot topic issue...

On April 24, 2021, at about 11:44 a.m., Humboldt County Sheriff’s deputies were dispatched to a motel on the 300 block of State Highway 96 to contact an individual harassing medical and emergency communications dispatchers via 9-1-1. Robert Melvin Hurd, age 63,...

What if you called 911 and dispatchers couldn't figure out where you lived? It happened to a local mom because her house was so new it wasn't yet on a map. Dispatchers were eventually able to find Katie Bell’s house and get emergency crews there in just over 10...

The Kewanee Police Department recently held its annual awards ceremony and banquet. The banquet was provided entirely through donations from three local businesses.  Telecommunicator Breanne Bryner was also presented with a meritorious service award for her...

You can now ask for help without saying a word. The Baldwin County 9-1-1 system can now receive both calls and texts from residents who need assistance. Over the last several years the Alabama Next Generation Project (ANGEN) established an internet protocol network...

INDIANAPOLIS, Ind (WEHT) – Governor Eric Holcomb has signed House Bill 1230 into law. The law allows parents with extenuating circumstances to call 9-1-1 to give up custody of their child. Under Indiana’s Safe Haven law, a parent can anonymously give up an unwanted...

Upgrading the county’s communications system will be costly — currently estimated at $7.2 million — but will need to be done in the near future. A lot of work appears to remain to be done to get all entities receiving services through the Scotts Bluff County...