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Botetourt County dispatchers begin using new software to improve their answers to calls (VA)
BOTETOURT COUNTY, Va. (WDBJ) - Botetourt County Fire-EMS is now using a new and improved Emergency Medical Dispatch (EMD) software. Dispatchers at the Emergency Communications Center (ECC) are using this software because it helps them ask the right questions and send...
North Perth launches public alert notification service (Australia)
NORTH PERTH – Voyent Alert, a public alert notification service, has been launched in North Perth. It is a multi-purpose notification service that will be used to communicate important information to residents. During local emergencies, it will provide trusted, timely...
City evaluating 9-1-1 call center partnership with Chandler
The The Maricopa Police Department's current headquarters in the city center complex opened in 2013.The City of Maricopa may close its in-town Emergency Communication Center and contract with the City of Chandler to handle 9-1-1 calls and police and fire dispatch....
Safety chiefs mixed on 911 plan (OH)
LISBON — Mixed reactions from fire and police chiefs have yet again halted a decision on a consolidated 911 dispatching center for the county. County commissioner Tim Weigle brought the issue before the 911 emergency services committee during its Thursday meeting,...
Union County Expanding Regional Dispatch Center in Westfield (NJ)
UNION COUNTY, NJ — The county will expand its Emergency Services Regional Dispatch Center in Westfield, allowing more towns the option to use its services for fire, EMS, mutual aid and first responders. At Thursday’s virtual Board of County Commissioners meeting,...
Baltimore pilot program aims to divert some 911 calls for behavioral health from police (MD)
With goals of providing better help for people experiencing mental health crises in Baltimore and freeing up more time for police officers to tackle crime and build connections in the community, the city and a nonprofit organization will soon send some 911 calls to...
Ribbon cut and operations underway in new 911 Communications Center (TX)
Jasper County Sheriff Mitchel Newman cut the ribbon on Friday, officially opening a new 911 dispatch facility that sports his name. The “Sheriff Mitchel Newman Law Enforcement Communication Center” has been built on the north side of the Sheriff’s Department, and in...
Hamilton County 911 dispatchers work ‘crazy amounts’ of mandatory OT amid staffing shortage (O
CINCINNATI (FOX19) - The 911 dispatchers who answer more than a thousand emergency calls daily across Hamilton County and then quickly relay that critical information to police and fire crews so they can respond are working “crazy amounts” of mandatory overtime to...
Public-safety officials encouraged by FCC consideration of new 4.9 GHz proposal
Public-safety representatives are expressing optimism that 4.9 GHz rules passed late last year could be halted or reversed, as FCC commissioners are considering an amendment that many sources believe is stay order suspending the 4.9 GHz rules that would let states...
Agreement for Sunset Hills to provide 911 dispatching for Crestwood hits roadblock (MO)
Crestwood and Sunset Hills may be sister cities, but the cities’ aldermen had opposite reactions to a proposal for Sunset Hills to provide 911 dispatching for Crestwood. The Crestwood Board of Aldermen gave the police dispatching agreement unanimous preliminary...
Branch County has large field for 911 director (MI)
The process to find a new Branch County 911 Central Dispatch director has drawn 25 candidates and is on track to name a person for that job by mid summer, Branch County Administrator Bud Norman told a commission work session Thursday. “We are very pleased. This is...
Dispatchers are bridge between community and first responders (CA)
“We are the go between,” said Wells. “When they need assistance, we’re the ones they call and it’s our job to see to it that they get what they need, whether it’s medical or police; whatever they’re calling on, it’s our job to see to it that they get it.” “No one...
County 911 surcharge, mental health millage approved by voters (MI)
GENESEE COUNTY — Voters across the county approved a renewal of the 911 surcharge, Tuesday, to continue funding for emergency dispatch services, while a proposal to fund mental health services for county residents was also given a nod.
At the May 4 special election, Genesee County voters decided to approve a 911 surcharge renewal on all landline, wireless and voice over internet protocol service devices to fund 911 emergency call answering and dispatch services, including facilities, equipment, maintenance and operating costs.
The vote was 26,426 to 16,867 to continue assessing a charge of $1.86 per month for a period ending on Dec. 31, 2026 to generate between $7 to $8 million annually. The surcharge itself is a fixed rate that was approved in 2017 by Genesee County voters and accepted by the State of Michigan.
The surcharge is Genesee County 911’s only source of income, helping the department to keep up to date with equipment and covering the salaries of 50 dispatchers and other staff.
Also, at the May 4 special election, voters approved the Community Mental Health Millage, an initiative supported by Genesee Health System.
The vote was 23,636 to 19,507 in favor of the millage, which will generate around $9.5 million for additional mental health services in the county in its first year. The levy would be 0.93 mils for 10 years, starting in 2021.
Specific services from the mental health millage will provide law enforcement and first responders with mental health/ crisis training, while addressing court/ corrections mental health supports and services, suicide and crisis prevention, school crisis and de-escalation and health and wellness for vulnerable populations.
One hundred percent of the millage funds will be allocated to Genesee Health System to meet mental health needs in an appropriate setting and reduce the burden on the county jail to care and house inmates who need mental health treatment.
“On behalf of my colleagues and our Board of Directors of Genesee Health System, we would like to thank the voters of Genesee County for their support in passing the Community Mental Health Millage today,” said Dan Russell, the CEO of the Genesee Health System. “The passage of the millage today will go a long way towards working with law enforcement and providing training for dealing with residents who are suffering from mental health challenges, establishing a Crisis Center for those who need mental health services which will be open to all residents of the county, working with our school districts to assist K-12 students who are suffering, and providing services and treatment to prevent further suicides by our residents.
“We will be organizing community-based teams around the seven focus areas seeking input from on the needs and following best practices by those in the field.”
In other ballot proposals, voters in Burton’s Bendle school district approved an operating millage renewal of 17.9586 mills on all property and a 2-mill levy for the district’s sinking fund to be put toward upgrades to the district’s buildings.
The renewal was approved by voters 203-125, while the sinking fund was approved 180-148.
Atlas Township voters continued their support for police and fire protection, with millage renewals for both being approved in Tuesday’s election.
With just more than 19 percent of the 6,735 registered voters casting ballots, the fire millage passed by a vote of 985 to 306. The police millage passed by a vote of 946 to 346, according to data posted on the Genesee County Clerk website Wednesday morning.
The 2.1 mils for police protection will generate about $772,800 in the first year. The 1 mil for fire protection will generate about $368,000 in the first year.
Both millages are for five years.
In Gaines Township, voters decided to pull the plug on their police department which has been virtually shutdown do to lack of funding for weeks. The request for a millage there for public safety failed 594 to 1,223 (see related story for details), while a mosquito spraying proposal passed 950-862.
Voters renew $1.86 monthly 9-1-1 surcharge (MI)
By a vote of 26,428 (61.04 percent) to 16,867 (38.96 percent), voters in Genesee County renewed the monthly 911 surcharge of $1.86 on landline, wireless, and voice over the internet protocol (VoIP) service users within the county during the special election Tuesday,...
Lorain County Commissioners to address 9-1-1 system outage (OH)
Lorain County Administrator Tom Williams says the county will investigate the cause of a 911 system outage. The outage occurred at 9:18 p.m. on May 2, according to Lorain County's emergency notification system. Williams said it lasted 10-15 minutes. The county will...
Durham Region’s 911 call centre needs more staff: Durham Regional Police Association (Canada)
The Durham Regional Police Association is calling on the region to hire more 911 operators. President Colin Goodwin says public safety is at risk. “Why do we have to wait for something bad to happen?” Goodwin asked, “The ounce of prevention is worth a pound of cure at...
Lewis County landline 911 service restored (MO)
LEWIS COUNTY, Mo., (KHQA) — UPDATE: Northeast Emergency Communications Center (NECOMM) 911 officials were notified just after 1:30 p.m. on Wednesday that an equipment failure at a major telephone switching facility located in Wentzville, Mo., was the cause of an...
Dispatcher on the job for 40 years (ME)
ELLSWORTH — Hancock County Regional Communications Center (RCC) dispatcher David Brady has been answering 911 calls, calming panicked callers and dispatching deputies, firefighters and EMTs for longer than some people have been married. On Tuesday, the Hancock...
Clarion Co. adopts new ordinance for communication towers (PA)
CLARION – New regulations are now in place for all communication towers in Clarion County.At their April 27 meeting, Clarion County Commissioners Ted Tharan, Wayne Brosius and Ed Heasley unanimously approved Ordinance No. 1 of 2021 — an amendment to the 2017...
Minister Bush tours Department of Public Safety Communications (Cayman Islands)
Minister for Home Affairs, Youth, Sport, Culture and Heritage (HEYSC&H), Hon. Bernie Bush; and Parliamentary Secretary (Home Affairs), Mr Isaac Rankine, took their first departmental familiarisation tour on Monday May 3 2021 when they toured the Department of...
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
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Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
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Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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