Top Comm Center Headlines
News & Articles
APCO, NENA, NASNA speakers cite ‘discussions’ to address NG911 funding issues
Representatives of three organizations associated with 911 expressed some optimism that ongoing “discussions” between could lead to broader consensus on the language that should be included in any legislation to provide $15 billion in federal funds to accelerate the...
911 Services could receive boost from federal government COVID-19 relief funds (MO)
Franklin County officials would like to use federal COVID-19 stimulus money to improve emergency communication services, but they need to make sure it’s an allowable expenditure. “We’re going to definitely look into that option if it’s doable,” Presiding Commissioner...
AT&T (T) Augments FirstNet Network in Northern Minnesota
AT&T Inc. T has announced the expansion of the FirstNet network that will augment the wireless communications of Northern Minnesota’s first responders. FirstNet is built with AT&T in a public-private partnership with the FirstNet Authority — an independent...
Coaching callers through CPR is part of daily routine for emergency dispatchers
After getting an incident address and callback number, emergency medical dispatchers ask two questions about a person in distress: “are they conscious?” and “are they breathing?” If the answer to both is no, the person might be in cardiac arrest — and dispatchers...
Panhandle counties choose RapidDeploy for Next Generation 9-1-1 tech (FL)
RapidDeploy technology will accelerate their transition to Next Generation 9-1-1 Panhandle emergency responders and law enforcement are about to get some cutting-edge emergency call center technology, accelerating their transition to Next Generation 9-1-1....
Governments expected to see savings under new 911 center plan (NC)
Municipalities in Halifax County will see some savings in what they pay to fund the county 911 center. Monday commissioners approved a new inter-local agreement in which the formula is based on taking police calls only. Weldon, Enfield and Scotland Neck have signed...
Town hall meeting crowd favors keeping city police dispatch staff (PA)
A town hall meeting hosted by Meadville City Council on Wednesday to discuss the future of Meadville Police Department’s dispatch staff was scheduled for 90 minutes but ended in about half that time: It didn’t take long to reveal the overwhelmingly clear consensus....
Forsyth County 911 Center Awarded CALEA Re-Accreditation (ga)
CUMMING, GA — The Forsyth County 911 Center was recently awarded the Commission on Accreditation for Law Enforcement Agencies, known as CALEA, Public Safety Communications Re-Accreditation and was recognized for the accomplishment by the Forsyth County Board of...
ECC: in case of emergency (MT)
If an emergency happens on base, who do you call? Meet the Emergency Communications Center Airmen. The team consists of the fire officer, Base Defense Operations Center controller, and ECC NCO in charge who work together to quickly respond to emergency situations....
Moving 911 From the Police Department Is Just a Start (WA)
Photo by Dimo Fedortchenko (Creative Commons) Last year’s protests may not have resulted in the dismantling of the Seattle Police Department, but as of June 1, they have produced one small shift: Seattle’s 911 dispatch is no longer housed within SPD. Instead, the unit...
Letter to the Editor: Keeping 911 in the City’s Mental Health Emergency Response
To the editor: Last week, I joined the final day of training for the new teams who will soon begin responding to 911 mental health calls in East Harlem and Harlem. Through this pilot program - the Behavioral Emergency Response Assistance Division or B-HEARD - mental...
Forsyth County Government: Forsyth County 911 Center Awarded CALEA Re-Accreditation
CALEA re-accreditation demonstrates commitment to excellence The Forsyth County 911 Center was recently awarded the Commission on Accreditation for Law Enforcement Agencies (CALEA) Public Safety Communications Re-Accreditation and was recognized for the accomplishment...
Red Bluff police to handle Tehama County Sheriff’s Dispatch Center calls (GA)
RED BLUFF — The Tehama County Sheriff’s Dispatch Center was closed between midnight and 6 a.m. Tuesday and will remain so during those hours due to staffing shortages. During the early morning hours, emergency calls for service will be rerouted to the Red Bluff Police...
New 911 radio dispatch system tested and accepted at factory (MI)
The 911 emergency radio system reconstruction is progressing with completion and acceptance scheduled for early 2022. A delegation from Branch County law enforcement, fire departments and central dispatch on Monday went to J&K in Indiana for a “factory acceptance...
Jones gives final report to E911 Board (AL)
With a system update, financial report and recommendation for a successor, longtime E911 Coordinator Lon Jones gave his final report to the Enterprise E911 Board of Directors at a meeting May 18. Jones said that the city’s Computer-Aided Dispatch system has been...
Making accidental phone calls and hanging up causes stress for dispatchers (MO)
NEWTON COUNTY, MO – 9-1-1 calls happen every day, but not all of them are intentional. Not only does it create more stress, but so far this year, the Newton County Central Dispatch has gotten over 1,200 9-1-1 hang-up calls. That adds up to just over 6 a day. Even is...
Idea of switching authority over dispatchers off the table
MONTICELLO — The idea of transferring authority of Piatt County dispatchers from the sheriff’s office to the Emergency Telephone System Board has apparently met a quick death. Mentioned as a possibility at a previous ETSB meeting, even board members agreed it was not...
Suffolk Pushes NY Law Designating Dispatchers As First Responders
Suffolk County lawmakers want New York to pass a bill that would officially recognize emergency service dispatchers as first responders before the state legislative session ends Thursday. Lawmakers and union leaders said recognition is long overdue for Suffolk...
Metro 911 dispatchers push technology and patience to combat overloading (TN)
NASHVILLE, Tenn. (WKRN) — The sound of gunfire outside of Bar Louie in the Gulch sent customers running and desperately calling for help. However, witnesses tell News 2 they had trouble getting connected to 911 dispatchers. “It wouldn’t go through,” said Tim Davis,...
Hillsborough County Residents Can Now Text-To-911 (FL)
Hillsborough County residents can now Text-To-911 for help. The Text-To-911 program is already available in surrounding Tampa Bay counties like Pinellas and Citrus. Text-To-911 is not meant to replace calling 911 but to help make it easier for those who are deaf or...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
Subscribe to Comm Center News
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
PARTNERS
Stay Up to Date With The Latest News & Updates
Share Your Story
Join our community to share your experience and connect and collaborate with colleagues.
Join Our Newsletter
Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.
Follow Us
Stay connected with the latestEmergency Communications News, Articles & Information.