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Hair stylists require 37 instances extra coaching than 911 dispatchers in Georgia
Georgia doesn’t require CPR pre-arrival directions. Our investigation discovered greater than half of Georgia’s 911 facilities select to not provide the life-saving system. ATLANTA — The nation’s busiest airport is within the course of of coaching all of its 911...
Public Safety Advocate: How Many Devices Will First Responders Carry?
The following is a compilation of ideas I presented in a Mission Critical Communications article (August 2019) and in previous Advocates, along with updated information and further thoughts. My vision of the ultimate device for public-safety Next-Generation 9-1-1...
Komutel announces the beginning of testing NEW NENA EIDO schema in Canadian NG trials with participating PSAPs
ST-GEORGES, Quebec, June 29, 2021 (GLOBE NEWSWIRE) -- Komutel inc. announces today, that it is ready to begin testing the new NENA EIDO (Emergency Incident Data Object) schema as part of its on-going participation in the Canadian NG-trials. On June 13th, 2021 CRTC...
Newport News Police begin using enhanced 911 emergency call system (VA)
The Newport News Police Department has increased its technology to help reduce violent crime. NEWPORT NEWS, Va. — The Newport News Police Department is trying new ways to reduce, prevent, and solve crimes in its city. “This time last year we had seven or eight...
Side button feature on iPhones leading to accidental 911 calls (WI)
(WQOW) - A button that you'd normally press to turn your cellphone on and off could accidentally be making 911 calls. On many iPhones, if you quickly press the side button five times, it can automatically call 911 for you. Sometimes it's because your child is playing...
San Jose 911 dispatchers call for higher pay, increased staffing (CA)
With their city contract about to expire, emergency dispatchers are calling for increases in pay and staffing levels to handle local 911 calls. “We do our job because we want to help citizens in San Jose, but a lot of us aren’t able to live in the city that we serve...
Clear communication key in emergencies (MO)
The St. Joseph Police Department communications center is the main connection between someone experiencing their worst day and getting them life-saving help. The organization required in these situations requires clear communication and cooperation between many...
Denton High assistant football coach arrested, accused of berating 911 dispatchers (TX)
Ryan Ballard, a Denton High School assistant football coach, was arrested Wednesday and charged with silent or abusive calls to a 911 service in connection with a 2020 incident. Ballard posted $1,000 bail and was released the same day. Officers were initially...
TOLEDO 9-1-1 DISPATCHERS OFFERED PAY IN PLACE OF VACATION TIME (OH)
Toledo 911 dispatchers offered pay in place of vacation time A deputy fire chief writes, “This is just one of several options that is in play, in order to maintain staffing with as little impact as possible.” Some Toledo 911 dispatchers are being offered the option to...
Modernising the critical communications infrastructure (UK)
When the TETRA specification was first published, Chelton created an airborne TETRA system for the UK Police’s air support to communicate with the team on the ground; by utilising the Motorola vehicle radio, which the force was already using, for seamless...
Aurora man says APD response time is concerning after crash with alleged drunk driver (CO)
DENVER — An Aurora man who says he was hit by an alleged drunk driver on Friday night reached out to Denver7 saying the driver was neither questioned or apprehended by police. Nestor Guillen said he was driving home from his work shift at 3 a.m. on Saturday morning...
Oregon’s 9-1-1 Program First in Nation to Securely Deliver Lifesaving Location Information into Statewide Network
Oregon’s 9-1-1 Program and RapidSOS, an emergency response data platform, announced Monday a partnership to deliver lifesaving enhanced location data to each of the state’s 43 9-1-1 centers. Oregon is the first in the nation to securely deploy RapidSOS into an...
WFPS testing secondary telephone triage program to manage ambulance call volumes (Canada)
WINNIPEG -- The Winnipeg Fire Paramedic Service (WFPS) is testing a secondary telephone triage program to manage high call volumes for ambulances, CTV News Winnipeg has learned. The information came to light after a family voiced concerns over how their mom’s 911 call...
South Lake Tahoe 911 dispatcher helps dad deliver his baby (CA)
SOUTH LAKE TAHOE, Calif. - As many mothers will tell you, 20 minutes isn't very long from the time a woman's water breaks to the time her baby is born. That is exactly what happened in South Lake Tahoe on Wednesday, June 23. 911 dispatcher Rachel Carlson answered a...
Next-Generation 911 Expected to Thrive in the United States as Managed Services Accelerate Market Momentum
"NG911 market penetration, based on the percentage of the US population covered by closed NG911 contracts, is projected to reach 95% by 2026, up from approximately 60% in 2020," said Brent Iadarola, Information & Communication Technology Vice President at Frost...
Texas enacts law to train 9-1-1 dispatchers in telecommunicator CPR for callers reporting out-of-hospital cardiac arrest
Texas Gov. Greg Abbott has signed House Bill 786 into law, requiring all telecommunicators in the state to be trained in telecommunicator CPR (T-CPR). The American Heart Association, the world’s leading nonprofit organization focused on heart and brain health for all,...
AT&T (T) Boosts FirstNet Network in South Carolina’s Chester
AT&T Inc. T is sparing no effort to ensure that public safety officials have greater access to the connectivity they need to address incidents. The telecom giant recently announced the expansion of FirstNet network that will improve the wireless...
Most Georgia 911 centers can’t give CPR instructions
Georgia does not require CPR pre-arrival instructions, our investigation found more than half of Georgia’s 911 centers choose not to offer the life-saving system. ATLANTA — The nation’s busiest airport is in the process of training all of its 911 operators to provide...
New 911 dispatch director responds to staffing, tech needs (ND)
Derrick Walker arrives from North Dakota with background in emergency communications Derrick Walker, a self-diagnosed “workaholic,“ started Thursday as the new director of the Durango-La Plata 911 Emergency Communications Center. Walker plans to address turnover and...
Riley County Police Department experiences technical issues with phone lines (KS)
MANHATTAN, KS (KSNT)–The Riley County Police Department experienced technical issues with their phone lines. They were down from around 12:00 p.m. until 2:00 p.m. this afternoon. The non-emergency line was down, along with the 9-1-1 emergency number. This has happened...
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
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Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
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Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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