Pay increases are coming to officers and telecommunicators with the Fayetteville Police Department early next year after council members were satisfied with a presentation at their work session that showed wages in the city are below those at neighboring law...

VANCOUVER — As winter weather approaches, North Vancouver RCMP emergency dispatcher Jodie Cohan is encouraging all British Columbians, especially those who venture into the backcountry, to download geolocation technology called What3Words. The free app divides the...

BANGOR — When you call for help, 911 dispatchers are often the first ones to be notified about a problem. Dispatchers said the job can take a toll on your mental health. “911 what’s the address of your emergency?” The Penobscot Regional Communications Center is a...

"Right shoulder," a deputy could be heard saying to a 911 dispatcher. "...gunshot..." Static noise covered some of the words of the deputy describing the condition of a man injured in a shooting at the Kitsap County Fairgrounds on Sep. 19 to the dispatcher....

Work continues on the construction of Shenandoah County’s new public safety radio system as county staff eagerly await its completion. Gary Yew, the county’s former fire chief and the radio system project manager, said during a phone interview last week that five of...

Rendering via Settembrino Architects of Atlantic Highlands RIVER VALE—The average township homeowner likely will see an approximate $185 annual property tax increase over 30 years due to the $13.3 million bonding necessary for a proposed one-story, 18,000-square-foot...

Most community members know to call 911 in case of an emergency. But who picks up the phone on the other end? That’s the work of our incredible dispatch team at the Longmont Emergency Communications Center (LECC). This week we were lucky enough to sit down with...

ST. LOUIS– St. Louis officials are in the process of merging the city’s police, fire, and EMS emergency operations into one call center. It is part of a plan that officials hope will reduce hold time for 911 calls and address a dispatcher shortage. The city says its...

The Prince William County Department of Public Safety Communications Training Division received a prestigious re-certification for their curriculum. Since 2014 the Prince William County Department of Public Safety Communications has met the training standards for the...

The county’s 911 emergency dispatchers take hundreds of calls a year. Chances are that sooner or later one of those emergencies may involve you or a loved one. So, do you know when you should call 911?  What can you do before an emergency medical services (EMS) team...

The city of Flagstaff has approved a $2.5 million plan to dispatch mental health professionals instead of police officers to certain calls. It’s a three-year program that will fund behavioral health specialists and paramedics to respond to specific kinds of calls...

After experiencing serious staff shortages and issues with employee retention, an across-the-board pay increase seems to have helped the York County 911 call center stabilize its payroll. In February, Matthew Hobson, director of York County 911, said many 911 centers...

Southborough is considering forming a regionalized emergency services dispatch program with Hudson, Marlborough, Westborough, Grafton and Hopkinton. (Photo/Dakota Antelman) SOUTHBOROUGH – Southborough took the next step in exploring the possibility of regionalizing...

Pay increases are coming to officers and telecommunicators with the Fayetteville Police Department early next year after council members were satisfied with a presentation at their work session that showed wages in the city are below those at neighboring law...

CENTERVILLE — The Centerville Police Department announced on Thursday that its dispatch center can now accept text messages through its 911 system. Centerville Police Chief Matt Brown said, “Voice 911 calls are still preferred, but texting offers another option for...

Pittsylvania County is experiencing an uptick in 911 calls that aren't true emergencies, compounding an already stressed health care system reeling from the coronavirus pandemic and exodus of medical professionals. Pittsylvania County Public Safety is asking residents...

CENTERVILLE, Ohio (WDTN) – Your mobile device just got a little more useful. Centerville Police said Thursday the dispatch center for the Centerville Police Department can now accept text messages through its 911 system. Anyone within the City limits of Centerville...

The Santa Barbara City Council approved City Fire Chief Chris Mailes’s proposal to join a regional fire communications facility during its weekly meeting Tuesday. The six council members in attendance justified the dispatch center’s $800,000 annual price tag by...