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Pepperell Police Officers and Regional Dispatcher Team Up to Save Resident (MA)
PEPPERELL — Chief David Scott is pleased to report that two Pepperell Police Officers and a dispatcher from the Patriot Regional Communications Center (PRECC) teamed up to help save a resident from an apparent heart attack. On Friday, Oct. 29, PRECC received a...
An Open Letter to City Council and the City Manager on Police Encryption. (CA)
We, the undersigned, are writing to express our concern about the recent decision by the Berkeley City Council, the City Manager, and the Berkeley Police Department to use encrypted public safety radio devices in Berkeley. It is our understanding that the City of...
Funding crucial to stopping ‘catastrophic failure’ of B.C.’s 911 system, union says (Canada)
VANCOUVER - The union representing B.C.'s 911 dispatchers says funding is crucial to stopping the system's potential "catastrophic failure." In recent months E-Comm, B.C.'s multi-municipality agency that connects 911 callers to the proper emergency service...
FirstNet Network Expands in Camden and Salem Counties to Advance Public Safety (NJ)
FirstNet Network Expands in Camden and Salem Counties to Advance Public Safety Communications Capabilities in New Jersey New Infrastructure Will Help Advance Public Safety, Improve Connectivity for Area Residents and Visitors Trenton, NJ, Nov. 3, 2021 What’s the news?...
Local Amateur Radio Group Seeks Donations to Help Community (KY)
The Jennings County Amateur Radio Association is raising money to help with rehab and build out of a radio tower in Freetown Indiana. This will go towards providing last line of defense communication support to the residents and public safety agencies of Jennings...
From tight shoes to spicy chips — How low priority 911 calls tie up Cleveland ambulances (OH)
CLEVELAND (WJW) – The FOX 8 I-Team has found people calling for an ambulance in Cleveland because they can’t sleep or their shoes are too tight. Still, paramedics get sent. So, the I-Team investigated what this means for you when you have a...
Ulster County executive envisions new emergency management center (NY)
KINGSTON, N.Y. — Ulster County Executive Pat Ryan on Thursday outlined his plan for the construction of a state-of-the-art emergency management and government operations facility, saying in a press release that the facility will centralize critical functions from...
Roanoke County expands employee bonuses (VA)
Roanoke County employees will have a little more cash in their pocket this month with one-time bonuses. The board of supervisors recently passed an ordinance after the state approved $3,000 hazard pay bonuses for sheriff’s deputies using American Rescue Plan funds...
New technology to get Spotsy firefighters to you quicker (PA)
From Spotsylvania Fire, Rescue and Emergency Management: Last week, through a joint effort of the Spotsylvania Information Services Department, Spotsylvania Sheriff’s Office and Emergency Communications Center, and Spotsylvania Fire, Rescue, & Emergency...
Kenton County Dispatch Supervisor is Awarded for her Outstanding Service (KY)
Kenton County Dispatch Supervisor, Melissa Eddy, has been given the Line Supervisor of the Year Award by the Kentucky Emergency Numbers Association in partnership with the Kentucky chapter of the Association for Public Safety Officials. The Line Supervisor of the Year...
Arcola native appointed as Coles-Moultrie 911 system director (IL)
MATTOON — Interim Champaign Police Chief Matt Henson, who is a past officer in Arcola and Charleston, has been appointed as the new director of the emergency communications system for Coles and Moultrie counties. The system's Emergency Telephone System Board voted 6-1...
Regional dispatch service to study potential Manchester partnership (MA)
MANCHESTER — Discussions on whether Manchester will join North Shore Regional 911 Center in Middleton will continue into next year. In the meantime, the North Shore Regional 911 Center in Middleton will conduct a feasibility study of the potential partnership. “It’ll...
First responders say they want better tech interoperability (NY)
Written by Benjamin Freed Nov 4, 2021 | STATESCOOP A majority of police officers and other emergency responders feel their communications technologies are capable of supporting their work, but many still say there’s a need for greater interoperability between devices,...
National 911 Program Kicks Off Computer-Aided Dispatch Assessment Project
While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create problems transferring emergency calls and associated data, such as...
Union representing 911 dispatchers warns of system overload due to staffing shortages (Canada)
The union representing E-Comm 911 dispatch operators says the emergency service is facing a major staffing shortage and warns the system is ill-prepared to handle a major crisis. The Emergency Communications Professionals of B.C., CUPE Local 8911, said in a statement...
County 911 consolidation could be costly (OH)
LISBON — County 911 officials continue to look at public-safety answering point (PSAP) consolidation for the county, but funding it could be costly. Members of the 911 Emergency Service Committee held their quarterly meeting Thursday at the county EMA building, a...
911 Technology Upgrade Helps Pinpoint Location of Cellphone Callers (VA)
Alexandria's 911 center launched a major upgrade Wednesday that can pinpoint a caller's exact location and dispatch help faster in an emergency. While Uber drivers and food delivery services can find a customer's exact location using their cellphone, most 911 centers...
Hiring Bonus for 911 Dispatchers Generates 10x Increase in Applications Over Past Five Days (WA)
Seattle recognizes 911 dispatchers as critical members of the City’s public safety response Hiring incentives have resulted in 10-fold increase over five-day period for applicants and inquiries for 911 dispatcher positions SEATTLE (Nov. 4) - Mayor Jenny A. Durkan...
Tulsa Man Charged In Hit-And-Run Crash That Killed 911 Dispatcher – NewsBreak
TULSA, Oklahoma - A Tulsa man is charged in a hit-and-run crash that killed a 911 dispatcher. 27-year-old Cody Carrell is charged with manslaughter and leaving the scene of an accident. Investigators say Carrell ran a red light in October near Admiral and Utica, and...
Keys to Handling a Mass Shooting as a Public Safety Telecommunicator
During a mass shooting, the ECC will be overwhelmed with calls. There will be calls from persons involved in the incident, friends and family of those affected, and potentially the shooter. The telecommunicator must process calls quickly to obtain as much information...
UPCOMING EVENTREGISTER>
The Inaugural Howard C. Liebengood Foundation Symposium: The Evolving Law Enforcement Landscape & the First Responder Mental Health Crisis
Wednesday, September 30 to Thursday, October 1, 2026
Law enforcement is operating in one of the most demanding environments in modern history. Shifting public expectations, critical incidents, and ongoing organizational pressures have reshaped the profession, and the impact on officer health and agency stability has never been greater. This inaugural symposium convenes law enforcement leaders, mental health and health care experts, researchers, and bipartisan policymakers to explore practical, evidence-informed solutions. Grounded in research and lived experience, this symposium focuses on translating knowledge into action.
Over two days, participants will examine the evolving policing landscape, confront the profession’s mental health crisis—including elevated rates of suicide, PTSD, depression, and anxiety—and identify strategies to strengthen resilience, crisis response, and organizational leadership.
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
PETITIONS
Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
LISTEN TO PODCAST
GRANTS
Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
REGISTER
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