The Board of Supervisors, acting in that capacity as well as directors of the County Fire Protection District, unanimously approved several actions that represent what County Fire Chief Mark Hartwig called “a major step” toward creating a Regional Fire Communications...

BATH, N.Y. (WETM) – Steuben County is looking for people to join “a talented team of public safety professionals” to fill openings for 911 dispatchers. The county is looking for those “dedicated to the receipt of requests and dispatch of emergency services” in the...

At its Nov. 16 meeting, the Buncombe County Board of Commissioners voted to approve an interlocal agreement consolidating 911 services from the City of Asheville and Buncombe County. With this consolidation, Buncombe County will maintain dispatching service to the...

In September, Gov. Kathy Hochul signed into law a bill recognizing 911 dispatchers as first responders. For many on the job, it was a recognition long overdue. It's a job that has more to it than meets the eye. They're specially trained on which emergency vehicles to...

On Dec. 6, Isabella County is switching to a new emergency management alert program called Smart 911. “We made the move to switch from CODERED to Smart 911 because Smart 911 offers more integrations to the 911 center where we’re dispatching help,” said Isabella County...

Sanita Cheatham, the Augusta 9-1-1 Center's Assistant Director, says details are one of the most important things you can tell dispatchers when you call 9-1-1, especially when it comes to a missing child. Some of those details include the last time the child was seen,...

CHICAGO (WLS) -- Some of Chicago's Office of Emergency Management and Communications staff were honored for their extraordinary work Monday - including the dispatchers who were on the police radio when two officers were shot in August. Keith Thornton Jr. heard the...

This story was reported by radio host Jason Rantz on Saturday. It’s a tragic situation which, according to people with knowledge of the case, could have been avoided if not for two things. First, the staffing crisis in Seattle meant there was a delay. Second, there...

VAN BUREN -- Crawford County will look into building a new facility for its emergency dispatchers in the wake of the covid-19 pandemic. The Crawford County Quorum Court approved a resolution expressing support for making a request for proposals to determine the...

November 15, 2021 TRENTON, NJ (MERCER)–During a special meeting at noon today, Trenton City Council approved a proposal to move Trenton radio operations to N.J. State Police frequencies and provide $10.1 million to upgrade the City’s entire emergency radio system with...

Tonight the City Council approved a Non-Emergency Police/Fire/Medical dispatch contract for Grant County and the city of Milbank in the amount of $24,000.  The one-year contract with begin on January 1st. To learn more about the Watertown Regional 911 Center KXLG sat...

ARAPAHOE COUNTY, CO — Arapahoe County residents who call the non-emergency sheriff's number will hear a new automated attendant beginning at 7 a.m. Wednesday. The sheriff's non-emergency number, 303-795-4711, will offer an 'auto attendant,' which will route calls to...

Newly hired 911 director Bob Swick told his advisory board this week that Central Dispatch is close to filling all positions. After years of struggling to find and keep staff members, two interviewed candidates have been sent for physicals, Swick said....

A $16-million disaster-resistant building is being proposed to house and keep intact Greater Victoria’s public-safety infrastructure. The facility would help first-responders to continue operating with minimal interruption during a major emergency. The board behind...

Murfreesboro Emergency Communications Center (ECC) has cross-trained and certified 9-1-1 operators in Emergency Medical Dispatch (EMD). Dispatchers can now provide lifesaving and safety instructions to callers and patients before medical help arrives on the scene,...

TEHAMA COUNTY, Calif. - The Tehama County Sheriff's Office dispatch center can once again handle calls 24 hours seven days a week, but it doesn't come without a workaround. As of Nov. 12, the department only has six dispatchers, according to Zachary Backus, the...

After more than two-and-a-half years of planning, the Owensboro-Daviess County 911 dispatch center will switch to a modern computer-aided dispatch and records management system this week, when the system goes online Tuesday. The new computer-aided dispatch, or CAD,...

EAU CLAIRE, Wis. (WEAU) - More people are needed to be on the other end of the line when someone calls 911. The City of Eau Claire is looking to hire several 911 dispatchers in its Communications Center. In addition to answering emergency calls throughout Eau Claire...