Carrie Napiorkowski was in her home off Fitzhugh Road in Dripping Springs on the Monday before Thanksgiving when the unthinkable happened. A contractor and longtime family friend, Rene Gaytan, was working on the roof of Napiorkowski’s home when he fell and suffered...

While most Warren County residents are enjoying Christmas Day with their families, a group of dispatchers will be seated at their consoles in the Vicksburg-Warren 911 Dispatch Center handling phone calls and directing other first responders to emergencies. But while...

GATESVILLE – On Friday, Dec. 17, the Gates County 911 Communications Center enacted a previously signed Mutual Aid Agreement with the Perquimans County 911 Center due to sudden staffing shortages. The implementing of this agreement called for the temporary relocation...

Gov. Andy Beshear and the Kentucky State Police (KSP) announced Dec. 16 there are currently 45 full-time and part-time telecommunicator positions available at 14 post locations across the commonwealth. This is the highest vacancy rate in the agency’s history for...

Olympia resident David White’s blood pressure spikes. He calls 911, but hears only a busy signal. His wife rushes him to the hospital in a family truck. He eventually receives medical attention, but the delay and lack of immediate EMT treatment leaves him with lasting...

GAINESVILLE, Fla. (WCJB) - As many places look to close their doors and send workers home on Christmas Eve and Christmas the phones still need to be manned at the Alachua Combine Communications Center. Telecommunicators work in shifts 24-hours a day, seven days a week...

Terminating the emergency services dispatch agreement between Fayette County and the city of Oelwein will be up for discussion and possibly a vote at Monday's Board of Supervisors meeting. The board's meeting agenda was released to the public on Tuesday morning this...

  Lake County and the Office of Public Safety Support have been approved for re-accreditation as an Accredited Center of Excellence for emergency dispatching. The re-accreditation is awarded by the International Academies of Emergency Dispatch (IAED) and is effective...

By Dave Russell Telecommunicator Brent Allison sits at a desk in the 911 Dispatch Center, silhouetted by the light of seven computer screens. A call comes in about a man with a gun. “He’s got it on his person?” he calmly asks the caller. “Handgun or long gun? Do you...

BLOOMINGTON, Ill. (WMBD) — A telecommunicator for the city of Bloomington had a busy week helping save lives in the community. Amanda Richmond’s efforts earned her two Life-Saving awards. The first award was for a situation that involved a drowned child. Leaders with...

Residents of Sidney and North Saanich face higher taxes unless the provincial government delays plans to download 100 per cent of emergency dispatching costs. The two are among eight south Island municipalities – Langford, Colwood, View Royal and Sooke are also...

Communications between Dubuque County’s 911 communications staff and rural fire departments are experiencing some growing pains in what officials say otherwise has been a beneficial overhaul of emergency communications. In September 2017, Dubuque County supervisors...

Civilians and police officers working side by side in an operational environment – while commonplace nowadays within the Queensland Police Service (QPS), this has not always been the case. In 1996, a decision was made to train and include civilian staff members in our...

Rogers County Commissioner Ron Burrows said the consolidation of the Rogers County Communications Center is almost completed. Director of the Northeast Oklahoma E911 Trust Authority, Vicky Atchley presented a list of accomplishments by the RCCC at Monday's regular...

A number of Oakland police dispatchers called in sick during recent shifts, leading department officials to scramble to field 911 calls with the help of mutual aid from surrounding cities, The Chronicle has learned. Oakland Police Chief LeRonne Armstrong said the...

When someone says the term “first responder,” most individuals think of a firefighter, officer, paramedic or EMT – but between the blue and red lines is a thin gold line that represents the first responders that are rarely seen. On Wednesday, December 15, a severe...

LIGONIER — The Ligonier Police Department is having trouble with its radio system being able to communicate with West Noble School Corporation. The issue with the corporation having difficulties communicating with police dispatchers was brought up at Monday night’s...

A Milwaukee task force to figure how to divert 911 calls away from police will begin its work in earnest in the new year, city officials say. The Milwaukee Police Department Diversion Task Force has a new name — the Community Intervention Task Force — and more detail...