ELLSWORTH — The Hancock County Sheriff’s Office and Regional Communications Center (RCC) are the latest local agencies to switch to a digital communication system, joining much of the rest of law enforcement — and the world — in going digital. Like the Ellsworth...

WASHINGTON COUNTY, Md. (WDVM) — Improvements to NextGen 911 are constantly being made for residents who need help. In a recent Washington County Board of Commissioners Meeting, a proposal presented by the Planning and Zoning GIS department was made so towns with...

Habersham County, much like many businesses and governments across the nation, is experiencing staffing shortages and employee turnover. The solution to that shortage, according to county officials, could lie in a property tax increase. There are currently 35 open...

A 911 dispatcher has been charged with invasion of privacy after allegedly hiding a secret camera at a urinal in a Pennsylvania the area where a number of officers were arrested by themselves. Operator John Logan, 49, allegedly fitted a camera with an SD card with...

They answer your calls when you're in an emergency, but fewer people want to become police dispatchers and some departments are working at minimal levels.New Mexico State Police has three dispatch centers. One in Albuquerque, another in Las Cruces and the last one in...

article ATLANTA - Atlanta's 911 system is experiencing server issues due to a power system failure on Thursday night. The Atlanta Police Department said 911 operators are still able to take calls and dispatch units, but the issue is with the computer-aided dispatch...

Guilford Metro 911 received its re-accreditation from the International Academy of Emergency Dispatch (IAED) as an Accredited Center for Emergency (ACE) Medical Dispatch. This is GM 911’s fifth re-accreditation and makes it the world’s 134th medical ACE. GM 911 will...

At 2:23 a.m. on Jan. 16 of this year, LEAD Telecommunicator at Bureau Emergency Communications, Dawn Porter, received a cellular 911 call that displayed zero information in the organization’s system. Usually, landline 911 calls will display the phone owner’s name and...

SIDNEY — The Shelby County Sheriff’s Office recently enabled RapidSOS, a solution that provides life-saving data – including caller location, health and medical information, connected building and alarm date, vehicle telematics data, and more – to 911...

TOLEDO, Ohio — It's been four months since Lucas County's eight regional 911 call centers were consolidated into one central hub at the 911 Regional Council of Governments in Central Toledo. So far, Sylvania's director of public safety says the new system is...

A recently introduced Kentucky House bill would fund the state’s implementation of a simplified suicide prevention hotline through a tax on mobile phones. Kentucky’s legislation proposes a 70-cent mobile phone tax on all monthly mobile phone bills, phone cards,...

Doug Hanson is about to accomplish a first for Yankton. Today (Thursday), after a 28-year career as a dispatcher, Hanson, 56, is set to retire from the position, the first person to do so in the county’s history. Public service has always been Hanson’s calling. “I...

You could say that local 911 dispatcher Jamal Licorish is a “stork.” At least he acted in lieu of the popular bird last year when he helped bring a new Franklin County resident into the world. This week he won a “stork” award for his role in the birth of that baby boy...

(Fargo, ND) -- A new approach is being used to get Fargo's air ambulance to emergency scenes more quickly. "At the time of the 9-1-1 call, the dispatchers at the Red River Regional Dispatch Center will determine whether it's an appropriate emergency for a helicopter...

ELLSWORTH — The Hancock County Sheriff’s Office and Regional Communications Center (RCC) are the latest local agencies to switch to a digital communication system, joining much of the rest of law enforcement — and the world — in going digital. Like the Ellsworth...

LIBERTY — From Monday, Jan. 10 to Thursday, Jan. 13, the dispatchers for Liberty first responded stepped up and handled almost all of Gladstone’s 911 calls for police, fire and emergency medical service. Captain Andy Hedrick, Liberty Police Department’s public...

What’s the news? Salisbury’s first responders are getting a major boost in their wireless communications thanks to the FirstNet® network expansion currently underway by AT&T*. We’ve added a new, purpose-built cell site located in Salisbury, which will cover...

CHARLES TOWN — The Jefferson County Chamber of Commerce recently held its public service recognition ceremony. Because of the ongoing COVID-19 pandemic, the ceremony was held virtually via a video posted on the chamber’s YouTube page. “Normally, we’re on the third...