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Commissioners move to upgrade county’s public safety radio system (PA)
Lebanon County commissioners took two major steps on Thursday to upgrade the county’s obsolete public safety radio system. They unanimously approved the purchase of nearly 2,000 field radios at a cost of $12.95 million for the county’s Department of Emergency Services...
A new 9-1-1 for mental health is on the way
Come July, Americans experiencing a mental health crisis can press three digits on their phones, “9-8-8,” and reach the suicide prevention hotline. The vision: The new, easy-to-use number is being billed as the “911” for mental health care. It’s a dramatic...
AT&T : FirstNet is Connecting More First Responders Across Illinois
FirstNet, Built with AT&T is Connecting More First Responders Across Illinois What's the news? AT&T* is America's public safety communications partner. In the nearly 5 years since we were selected by the First Responder Network Authority (FirstNet Authority)...
Emergency dispatcher crafts LEGO set honoring first responder TV show (CA)
Baldwin Borough resident Will McDine has combined his passion for building and love of a classic first responder TV show into a potential package for a Danish toy company. The Allegheny County dispatcher and former Castle Shannon volunteer firefighter has created a...
West Plains Police Department recognizes dispatcher during Women’s History Month (MO)
To help celebrate Women's History Month in March, the West Plains Police Department recognized Paula, who has worked at the department for 15 years and is currently a dispatcher. “Our Dispatchers are our Officers 'Lifeline' providing the most updated information...
Leetonia looks to shift dispatch to Columbiana (OH)
LEETONIA–Village council is considering a contract with Columbiana for emergency dispatch services. Council last week tabled an emergency resolution authorizing Mayor Kevin Siembida to contract with Columbiana for dispatch. The resolution will be revisited at the next...
$1M for North Branford Emergency Ops Center Granted in 2022 Federal Homeland Security Law (CT)
On Tuesday, March 15, President Joseph Biden signed into law H.R. 2741, the 2022 Federal Homeland Security bill which includes providing a $1 million grant to the Town of North Branford to upgrade its outmoded emergency operations communications center. Speaking at...
Calvert County Government Highlights Public Safety Dispatcher Ashley Lowery (MD)
PRINCE FREDERICK, Md. – Meet Public Safety Dispatcher II Ashley Lowery for the Department of Public Safety, Emergency Communications. As a Public Safety Dispatcher II, Ashley supervises five dispatchers and call takers on her shift, answers emergency and...
Emergency dispatchers serve as ‘first, first-responders’ | Government (NY)
WATERTOWN — Prior to going into the Jefferson County Dispatch Center and being the “first, first-responders,” six remarkable women hold a briefing every day to discuss any major events that had happened during the previous shift. The main topic of conversation on Feb....
Bosque County woman facing 911 abuse charges, calls dispatch over 50 times (TX)
WACO, Texas (KWTX) - A Bosque County woman has been arrested after calling over 50 times Bosque County Dispatch in non-emergencies calls. Bridget Nicole Beard made the calls March 19 to dispatch and would not speak when asked if there was an emergency. Bosque County...
State grant funding could help bolster 911 systems throughout Mohave County (AZ)
Law enforcement agencies throughout Mohave County could get more than a half-million dollars in upgrades this year, with the help of state grant funding. The Mohave County Board of Supervisors is scheduled today to vote on a modified 911 operations budget for the 2022...
New texting service improves 911 dispatchers’ connection to callers (OH)
A person calling 911 during an emergency may be too excited and may not be clear when talking to a dispatcher about where to send help. Or they may just need some reassurance that help is on the way. Recently, the Warren County Communications Center launched a text...
Madison County 911 in need of more dispatchers (AL)
MADISON CO., Ala. (WAFF) - We know it’s been a struggle for many businesses to build back employees as we’re moving out of the pandemic, but for some professions, the need is more critical than others. The Madison County 911 center has been working to hire more...
Push continues for 911 operators in Milwaukee as application deadline looms (WI)
MILWAUKEE (CBS 58) -- During the pandemic we've seen many industries put out a call for more workers. Few are as urgent as the need for more 911 operators right here in Milwaukee. Better efficiency, and some stress relieved. This is what the future looks like inside...
Dorchester County to use $935,000 in ARP funds to revamp 911 dispatch system (SC)
DORCHESTER COUNTY, S.C. (WCSC) - By September 2022, people living in Dorchester County could start reaping the benefits from an upgrade in the county’s computer aided dispatch program, known as CAD. County officials said this investment of nearly $1,000,000 in federal...
Albuquerque leaders address frustrations about 911 call wait times (NM)
That was the case for a local woman during that shooting spree earlier this week in the Foothills. One woman said everything was actually unfolding near her home. She picked up the phone, tried 911 and 242-COPS, but no luck. “I was calling 911, unfortunately, there...
911 center upgrades cut response times, improve location accuracy in Durango (CO)
Some police officers are able to work full careers without ever having to unholster their service weapons on a call, says Derrick Walker, director with the 911 dispatch center in Durango. But not one day goes by that any of them could have done their jobs without...
County works toward upgrading 911 system (NE)
HARTINGTON — Cedar County’s 911 system will be getting a major upgrade later this fall. The county is preparing for what’s known as Next Generation 911 - new technology that allows the public to share videos, images and text messages with 911 call centers. The new...
New texting service improves 911 dispatchers’ connection to callers (OH)
The Warren County Communications Center recently added texting software to help reassure callers to 911 that help is on the way. “After we looked into it and had a demonstration, we thought this would work great here as well,” she said. Warren County implemented the...
Emergency resources are just an app away despite spotty reception in Piscataquis County (ME)
The Piscataquis County Emergency Management Agency wants to see more residents use an app it launched less than a year ago for alerts and emergency planning — even though it remains difficult for some to access it. Last month, Piscataquis County Commissions decided to...
SURVEY
PSBTA Releases Survey on First Responder Support for FirstNet Reauthorization
New Survey: First Responders Overwhelmingly Support Reauthorization of FirstNet
A new bipartisan national survey commissioned by the Public Safety Broadband Technology Association finds near- unanimous support among first responders for reauthorizing the First Responder Network Authority (FirstNet Authority)– the agency overseeing America’s dedicated public safety broadband network.
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Congress should reauthorize the FirstNet Authority now.
Support the reauthorization of the FirstNet Authority to preserve public safety’s network
PSBTA UPDATES
Podcast
FirstNet and the 4.9 GHz Spectrum
This episode dives into the critical evolution of public safety communications, focusing on the recent FCC decision to establish a nationwide Band Manager framework for the 4.9 GHz spectrum, and discuss the evolution and deployment of the FirstNet System. Host Chris Tubbs interviews Chief Jeff Johnson, a leader in public safety technology and the development of FirstNet. Together, they explore the history, governance, and transformative potential of FirstNet and the 4.9 GHz spectrum in enhancing public safety operations with emerging technologies like AI, 5G, and augmented reality. The discussion emphasizes the importance of protecting and optimizing public safety spectrum, the lessons learned from past advocacy efforts, and a call to action for public safety leaders to remain engaged in ensuring the spectrum’s effective use and governance.
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Webinar
Accessing Federal Resources When an Emergency or Major Disaster Strikes
In light of the major disasters that our nation has recently experienced, PS Grants is offering this FREE webinar to review Disaster Assistance Programs and how to access them. Learn what federal funds and resources are available through Disaster Assistance, understand the process of requesting assistance, know what to expect before, during, and after, and find out who to contact for help.
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